Senior Vice President Operations

Funko Overview
Funko is a purveyor of pop culture and licensed-focused collectibles company located in Everett, WA. Funko currently holds hundreds of licenses and the rights to create tens of thousands of characters - one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to collectors around the world.

The SVP Operations will be responsible for the day-to-day operational management of the company. This role will advance the Company’s goals and business objectives and drive improved performance through operational excellence and process rigor. As a core member of the company’s executive leadership team, this role will have P&L responsibility and will actively participate in strategy formulation and business planning across all aspects of the organization.

What You'll Do

  • Lead global operations including planning, forecasting, logistics, fulfillment, and customer sales support to ensure accurate, on-time, and efficient product delivery to customers.
  • In close collaboration with Sales, Marketing, Product Design and Development, optimize all global operations processes and systems within a fast-paced and ever-changing marketplace.
  • Given Funko’s strong focus on new product and brand development, nurture partnerships with our outsourced manufacturers and develop innovative approaches to support product innovation and meet production requirements within tight product launch schedules.
  • Establish best-in-class metrics and benchmarks for operational activities and develop and implement plans which deliver best-in-class supply chain efficiencies and continuous improvement. Monitor and evaluate operations on an ongoing basis to ensure plans and objectives are met, expected results are achieved, and necessary corrective action is taken.
  • Lead a robust and reliable global demand planning process which incorporates the complexity of multiple new product launches, outsourced Asian manufacturing, and diverse customer channels.
  • Lead the customer service function ensuring that customer feedback and issues are resolved effectively and efficiently.
  • Ensure operations are managed with strong financial accountability and integrity.
  • Support due diligence and integration activities of all acquisitions. 

What You'll Bring

  • Service-oriented, customer-focused, hands-on leader with broad-based business acumen, strategic insight, sound judgment and proven, in-depth executive experience in operations.
  • Clearly proven themselves to be an actively contributing member of a senior management team who made operating contributions which created economic value and superior shareholder returns.
  • Fifteen or more years of experience leading operations, including outsourced production, warehousing, and distribution for a similarly-sized (approaching $100 million EBITDA), rapidly growing, fast moving consumer products company. Sourcing from Asia would be a plus, although not required.
  • Demonstrated ability to work collaboratively in a highly creative, product-focused, high growth, and fast-paced environment. Experience with licensed products would be ideal.
  • Proven skills designing, implementing, and managing best-in-class supply chain processes within a performance-driven, accountable culture.
  • A track record of transitioning successfully between long-term strategic issues and tactical execution.
  • Well-tested and proven skillset in business insight, problem identification, action planning, and problem solving.
  • Hands-on experience integrating acquisitions would be ideal, as would experience in a public company environment.
  • Successful track record managing, developing, and recruiting a strong team.
  • Thrives in a fast-paced, high growth, results-oriented environment; is bright, creative, and high energy
  • Manages ambiguity and conflict; makes complex decisions
  • Conducts himself/herself with unquestioned integrity and ethics
  • Has superior teaming skills and an ability to manage diverse relationships; works collaboratively with an experienced and driven management team
  • Focuses on action and outcomes
  • Communicates effectively and skillfully
  • Has high intelligence and strong business acumen; is technologically and financially savvy
  • Demonstrates a strong work ethic – is self-starting, driven, and action-oriented, with a sense of urgency
  • Has a continuous improvement mindset and leads change artfully
  • Bachelor’s degree in applicable field; MBA preferred

What Funko Offers
Funko offers a competitive compensation package with full benefits, 401(K) plan with match, in-house gym and bowling alley, and creative work environment with growth opportunities. We are a diverse and collaborative culture with a propensity for action and strive to always having FUN!

Funko is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Meet Some of Funko's Employees

Chris S.

Community Marketing Manager

Specializing in social media marketing, Chris—AKA Sully—works closely with a small team within Marketing to engage with Funko fans across social channels like Facebook, Twitter, and the Funko Funkast.

Justin A.

Royalty Accounting Manager

Justin is in charge of managing Funko's relationships with its licensors to ensure that all royalties are correctly tracked and paid.

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