Seasonal Customer Service Representative
FTD.COM is Now Hiring Seasonal Customer Service Representatives!
We are looking for Customer Service Representatives to deliver a positive experience to our customers for the upcoming holiday season. This is a seasonal role with potential to be hired full-time!!
Your role as a CSR will include:
- Promptly answering inbound customer calls to help place floral and gift orders, answer questions and assist with service issues
- Accurately processing orders, cancellations and adjustments in the computer
- You must be able to attend mandatory paid training.
- Position starts at $11.50 / hour
- Strong customer focus required - Prior call center experience a plus
- Professional communication skills, friendly and conversational
- Computer proficiency in a Windows environment
- Casual dress code
- Incentives for performance
- Flexible work schedules available
- Generous employee discount
- Prize contests
- Food days
- Evening training available
For more information & to request an interview -- call 860-767-6203.
Testing of spelling, grammar and data entry as well as drug testing and background checks are required and will be facilitated on site.
FTD is an Equal Opportunity Employer
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