Seasonal Customer Service Representative

FTD.COM is Now Hiring Seasonal Customer Service Representatives!

We are looking for Customer Service Representatives to deliver a positive experience to our customers for the upcoming holiday season. This is a seasonal role with potential to be hired full-time!!
Your role as a CSR will include:

  • Promptly answering inbound customer calls to help place floral and gift orders, answer questions and assist with service issues
  • Accurately processing orders, cancellations and adjustments in the computer
  • You must be able to attend mandatory paid training.
  • Position starts at $11.50 / hour
  • Strong customer focus required - Prior call center experience a plus
  • Professional communication skills, friendly and conversational
  • Computer proficiency in a Windows environment
  • Casual dress code
  • Incentives for performance
  • Flexible work schedules available
  • Generous employee discount
  • Prize contests
  • Food days
  • Evening training available
We are located at: 40 Main St, Centerbrook, CT 06409. Located close to the Old Saybrook/Essex area.

For more information & to request an interview -- call 860-767-6203.

Testing of spelling, grammar and data entry as well as drug testing and background checks are required and will be facilitated on site.

FTD is an Equal Opportunity Employer

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