Seasonal Customer Service Representative

FTD.COM is hiring!

Seasonal Customer Service Representatives

(High Potential for full time employment after seasonal assignment)

About the position

FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Pay Rate: $11.00 an hour, with monthly bonus incentive

Training: Mandatory on-site 5 day paid training the first week.

Shift Schedules: Morning and evening shifts may be available. Flexibility to work weekdays and weekends required.

Job Requirements

The position requires great verbal and written communication, problem solving, computer and customer service skills. Must be flexible, and have the ability to adapt quickly to changing business requirements. Experience within a call center environment is a plus, but not required.


Incentives for performance (bonus and gift cards)

Flexible schedules available

Casual dress environment

Contests and food days

  • The interview process will include: Testing of Spelling, Grammar, and Data Entry. A Drug Test and Background Check are required for employment and will be facilitated On-site *

Questions, please call 630-724-6523 or 630-724-6226.

See Inside the Office of FTD Companies

FTD Companies, Inc., is a premier floral and gifting company. Through its diversified family of brands, FTD provides floral and gift products to consumers primarily in the United States, Canada, the United Kingdom, and the Republic of Ireland. The company’s portfolio of brands in the U.S. and Canada includes: FTD, ProFlowers, Shari's Berries, Personal Creations, Cherry Moon Farms, Sincerely, and FTD’s mission to delight and inspire customers is the foundation of the business today.

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