Seasonal Customer Service Representative
FTD.COM is Now Hiring Seasonal Customer Service Representatives!
We are looking for Customer Service Representatives to deliver a positive experience to our customers for the Holiday season. This is a seasonal role with potential to be hired full-time!!
Your role as a CSR will include:
- Promptly answering inbound customer calls to help place floral and gift orders, answer questions and assist with service issues
- Accurately processing orders, cancellations and adjustments in the computer
- You must be able to attend mandatory paid training.
- Position starts at $11.50 / hour
- Strong customer focus required - Prior call center experience a plus
- Professional communication skills, friendly and conversational
- Computer proficiency in a Windows environment
- Casual dress code
- Incentives for performance
- Flexible work schedules available
- Generous employee discount
- Prize contests
- Food days
- Evening training available
Testing of spelling, grammar and data entry as well as drug testing and background checks are required and will be facilitated on site.
FTD is an Equal Opportunity Employer
See Inside the Office of FTD Companies
FTD Companies, Inc., is a premier floral and gifting company. Through its diversified family of brands, FTD provides floral and gift products to consumers primarily in the United States, Canada, the United Kingdom, and the Republic of Ireland. The company’s portfolio of brands in the U.S. and Canada includes: FTD, ProFlowers, Shari's Berries, Personal Creations, Cherry Moon Farms, Sincerely, and Gifts.com. FTD’s mission to delight and inspire customers is the foundation of the business today.
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