Manager of Inbound Operations



Recipe for Success
The Manager of Inbound Operations is responsible for overseeing and supervising the day to day activities of a 65,000 sqf inbound department, ensuring the highest level quality of service provided by our Associates, while supporting the policies, goal, and objectives of the company. The Manager will oversee approx. 35-40 Associates.
 
Key ingredients
Identify workload of within area of responsibility and shift personnel
Issue instructions and examine work for accuracy, effectiveness and efficiency in accordance with the company’s policies and procedures
Identify problems, research root cause and create actionable solutions
Provide Senior Managers with employee’s evaluation, trend analysis and reports.
Alongside Senior Management; develop roadmaps of continuous improvement, enhance process and area performance
Attend meetings with Associates and Management teams to implement action plans and oversee accountability of assigned processes
Provide consistent coaching and development to staff including, but not limited to, ongoing training, quality monitoring, and delivering disciplinary actions
Ensure that all employees are meeting statistical targets and provide action plans for those that fall below expectations
Assist with special projects and other assigned tasks
 
Add to the mix –
Five (5) – seven (7) years of Inventory, Distribution Center, and / or Logistics operations experience
Two (2) – four (4) years of Management
Must be willing and able to work in a refrigerated (38 degrees) and freezer environment
Must be able to lift 50 pounds, stand/walk for up to 10–12 hours, willing and able to frequently push, pull, squat, bend, and reach, with or without reasonable accommodation
Must be able to work evenings, weekends and / or Holidays and be able to keep a flexible schedule during high volume production periods
Associates degree preferred
 
Add dash of –
Previous knowledge or experience with WMS, ERP or MPS
Knowledge of Microsoft Office, especially Outlook, Excel, and Word
Time management and prioritization skills
Proven ability to lead, coach and develop a successful team
Must be resourceful and exercise strong problem solving skills
Ability to assist in recruitment, interviewing and training of new Associates
Manufacturing, production, sanitation, food safety knowledge, HACCP, GMP, and OSHA a plus
English Required - Bilingual preferred (English and Spanish)
Experienced in food, perishables, and / or short shelf-life a plus


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