Director, Food Distribution and Warehouse Operations

Title: Director, Food Distribution and Warehouse Operations - Bronx
Department: Warehouse Operations Division
Reports To: Vice President of Food Distribution
Location: Bronx Warehouse

Who We Are:
To learn about who we are and how we serve as Food Bankers, click Our History, Our Mission
To learn more about our organizational core values, click Core Values

Primary Purpose of the Job:
Oversee and direct the management of a food distribution operation assuring efficiencies in the following areas: traffic flow and scheduling systems; delivery and transportation; inventory control; quality control; loading dock activity; storage; security; repack activity; warehouse temperature control; pest control; emergency action plans; and closing procedures. Daily oversight and accountability of the operational plan and management of a team of warehouse managers.

Principal Duties and Responsibilities:
Direct efficient management of all warehouse facility and distribution operations as per above
Develop and update existing written policies and procedures to ensure effective, efficient, and safe operations
Prepare/update written manual(s) articulating operating policies and procedures consistent with OSHA standards, train staff on these policies and procedures, and enforce ensure they are implemented/practiced
Maintain inventory of all warehouse equipment; develop and implement an on-going maintenance plan
Participate in budget planning, management of specific budget items, and reporting of department activities, as well as validates all invoices
Keep informed about all Feeding America, as well as State and Federal government contracts, disaster programs, etc. Ensure Food Bank inclusion in plans and fulfillment of reporting requirements
Work with appropriate staff to identify needs and opportunities for the department. Develop plans to address issues and/or engage opportunities
Partner with the Volunteer Engagement team and others as required to ensure the successful implementation of the organization's repack program
Conduct regular meetings with warehouse managers and with all warehouse staff, encouraging the sharing of concerns with suggestions for improvements
Serve as the primary liaison with auditors (Federal/City/State, etc.)
Plans ancillary work requirements in alignment with budget and direction from VP
Manages the process for selection, retention of temporary support and leads the process for selecting new hires
Develops and delivers messaging and supports communications planning
Develops and drives culture of accountability through daily assessments and operational evaluation
Directly accountable for the successful implementation and assessment and transition of all new operational initiatives
Perform additional duties as assigned.
Daily behavior, interactions with colleagues, partner agencies and other stakeholders demonstrate commitment to Food Bank For New York City's Mission and Core Values
B.A. or B.S. Degree Required
Plus, 8-10 years of experience in warehouse, distribution and facilities management, including at least five years as a supervisor, preferably in a food industry environment
High level of analytical, data interpretation, and problem-solving skills
The ideal candidate is a quick, adaptable, well-organized and reliable team player who handles pressure well, has excellent analytical, communication, presentation skills and offers a collegial and professional manner and outlook
Strong management, supervisory, communications and interpersonal skills
Demonstrated skill at conflict resolution
Knowledge of latest warehousing, distribution, and inventory technology and procedures a plus
Computer proficiency, including familiarity with MS Office.
Demonstrated experience with process improvement methodology (Kaizen, 6Sigma, LEAN, VSM) a plus!
Experience with or knowledge of social service/hunger issues a plus
Demonstrated commitment to continuous process improvement
Demonstrated commitment to Food Bank's core values

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