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FM Global

Senior Chapter Lead of Development

Johnston, RI

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

The Senior Chapter Lead of Development is responsible for the talent, tools and best practices required to deliver solutions through the technologies employed by their chapters. Based on FM Global product and technology vision, the Senior Chapter Lead develops the talent and application development technology roadmaps, ensuring the right skills and tools are available at the right time. Working across chapters, the Senior Chapter Lead is responsive to changing product needs to ensure team optimization. They are constantly searching for opportunities to identify relevant technology trends, efficiencies, and innovations that could improve capabilities or to enhance overall technology product delivery. The Senior Chapter lead acts as practice leader who engages with product owners as a technical subject matter expert and plans and facilitates cross-chapter alignment to match talent and capacity with organizational priorities. Working in partnership with the Senior Chapter Lead of Solution Architecture and other technology practice leaders within and outside of the division, the incumbent ensures alignment with and influences enterprise and architecture technology direction and practices. The Senior Chapter Lead is a strong technical leader responsible for piloting new and emerging technical capabilities and putting legacy tools in containment within their respective Chapters. They manage, support and develop Chapter Leads and indirectly support Chapter members in a professional manner.

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Talent Sourcing: Assess temporary and/or permanent candidates for opportunities on product teams to augment team capacity and/or skills. Maintain and refine the interview process and associated material to align with current and future product and technology needs. Work with strategic workforce lead to identify optimal sourcing options. Develop and monitor staffing approach and maintain a budget for contingent labor.


Talent Development: Work with chapter leads, product and solution architecture to proactively identify future skill and capacity needs by monitoring product backlogs and product and technology roadmaps. Institute and manage technical training aligned with these needs, working with workforce lead for cross-organizational needs. Implement cross-chapter knowledge-sharing and domain specific activities through guilds and forums. Assess the state of technical capabilities and team health within the organization to assess gaps and plan for future development. Mentor and develop chapter leads. Ensure execution and consistency of performance assessments, compensation, and promotions across chapters. Plan and maintain a training budget.

Application Development Tools and Best Practices: Drive the identification, evaluation and recommendation of tools, standards and best practices that support the delivery of secure, performant and reliable applications and that align with technology and feature roadmaps. Document, train and evangelize the implementation of tools, standards and best practices across product teams. Plan and maintain a budget for the purchase and maintenance of technical tools.

Cross Chapter Problem Solving: Partner with Chapter Leads and Senior Product Owners to adjust team makeup and backlog assignment across chapters to ensure skills and capacity align with priorities as established by the product organization.

Enterprise Initiatives: Facilitate technology-focused cross-team or enterprise initiatives to improve efficiency, compliance and consistency and to drive the evolution of our software and practices.

Software Procurement Agreements: Partner with Product in the definition, review and implementation of software procurement agreements for products or platforms of large size or scope.


  • Bachelors Degree Computer Science, MIS, Software Engineering or equivalent
  • 10 years of prior experience in evaluating technologies and technology venders, running effective technology proof of concepts, and managing technology vendor relationships
  • Experience defining process for and conducting interviewing, hiring and personnel assessment.
  • Experience in coaching, mentoring, and developing highly motivated technical leaders.
  • Experience influencing.
  • Strong communication skills to provide guidance and education on new technical or soft skill concepts and practices to chapter leads and team members
  • Ability to provide clear and direct communication regarding performance and skill development
  • Proven skills in coaching in the areas of performance, standards and work methods, including the development of chapter leads or other technical leaders
  • Proven ability to resolve conflicts across teams and disciplines (mediation skills)
  • Ability to organize events (theme meetings, hackathons) in the subject area
  • Ability to create an atmosphere of trust and a comfortable and efficient work environment.
  • Strong technical leader to select and implement cross chapter application development tools and practices.


The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM Global’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more.


FM Global is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce.

Client-provided location(s): Johnston, RI 02919, USA
Job ID: fmglobal-1402506222
Employment Type: Other