Project Manager

Fluxx is committed to creating a simpler, smarter, and more effective grantmaking ecosystem for grantmakers and grantseekers by offering beautiful software that serves both sides of the grantmaking equation. When grantmakers and grantseekers work smarter, they move the needle on what they care about most – making the world a better place.

The Project Manager plays a critical role on the Fluxx Account Team.  We are looking for candidates with three- five or more years of direct professional experience in client facing, project management, and technology implementation work.  The primary responsibilities of the Project Manager starts following the completion of the sales cycle and includes two key functions: 1) being the primary client point of contact and relationship manager and 2) serving as the day-to-day project manager for the system implementation.  Fluxx is a fast paced and growing start-up, so the ideal candidate will be both comfortable and eager to take on additional responsibilities and pinch hit on whatever comes up.

Responsibilities:

  • Manage projects relentlessly and professionally, from project planning and initiation through implementation and closure, assuming accountability for all project results
  • Be well versed and experienced in project management 101. You must know: 1) how to execute projects according to a determined timeline, methodology, scope, and budget, 2) how to track and report on progress, risk, and other issues, 3) when to diffuse issues or risks and when to escalate them, and 4) how to maintain quality control throughout the project lifecycle
  • Facilitate discovery sessions with clients and turn the data gathered in these sessions into functional requirements and user stories
  • Be a super awesome communicator, meaning you understand the significance and appropriate use of tone and mediums based on circumstance and audience
  • Serve as the face of the organization to the client and address all requests, small or large, useful or wasteful, in a timely and professional manner
  • Facilitate sessions with project stakeholders to outline scope, goals, deliverables, resource needs, and timelines, and do it all with confidence and a smile
  • Have the ability to skillfully push back on client requests while gaining their trust and consensus around tough decisions
  • Be ready, willing, and able to track and document everything that happens on the project, then report on it like clockwork to the project team and stakeholders
  • Turn system requirements into training material for clients
  • Understand what a change order is and when it is appropriate, and be able to develop it internally and sell the client on it
  • Be eager and able to help develop tools, best practices, and documentation for project management and related processes, as necessary
  • Continue to manage client relationships post-launch, and handle escalations from the support team

Qualifications:

  • 7+ years of professional experience with a minimum of 2 years demonstrated experience managing projects preferably in a client facing role, and additional experience participating in and/or driving implementations
  • Meticulously detail-oriented with the ability to multi-task, meet deadlines, quickly process information, and demonstrate a dedication to ensuring and maintaining the quality of the end product   
  • Inherent ability to think two (maybe even three) steps ahead of the client and take proactive steps to address roadblocks, issues, and distractions internally and with the client
  • Awesome at being a human - a team player, even temperament, empathetic, and  a good collaborator
  • Strong project management skills and ability to effectively manage multiple projects simultaneously in a dynamic environment
  • A track record of being a team player and leader with strong interpersonal skills and a talent for collaboration
  • Be a problem-solver who has a demonstrated ability to overcome challenges with creative solutions
  • Excel at both written and verbal communication
  • The ability to work on many projects concurrently and to manage tight deadlines, and a willingness to accept a wide range of responsibilities
  • Be a self-motivated, independent worker and thinker with a positive attitude
  • Strong technical acumen and familiarity with productivity tools (MS Office and Mac tools)
  • Strong familiarity with project management tools and methodologies
  • Ability to travel up 10%-25% per month
  • Familiarity with grant management processes is a huge a plus
  • Familiarity with agile development methodologies is a plus
  • Familiarity with CRM and grantmaking software is also a plus
  • Passionate about Fluxx’s vision to become THE company that changes Philanthropy forever

Meet Some of Fluxx's Employees

Kristy G.

Vice President of Product

Kristy oversees the creation of Fluxx software. In her role, Kristy acts as a “Jill of all trades” by defining, designing, testing, and supporting all of Fluxx’s products.

Colin B.

Development Operations Manager

Colin keeps Fluxx’s software platforms up and running. He wears many hats, but spends much of his time on the company’s production workload for Amazon web services.


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