Residential LO Assistant

    • Indianapolis, IN

First Home Bank is a full-service community bank as well as a national SBA and Residential Mortgage Lender dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Position Summary:

Responsible for developing new mortgage business, maintaining a current knowledge of applicable laws and regulations, and providing the documentation required within the operations department.

Responsibilities include but are not limited to:

  • Assist loan officer with initial borrower communication and collection of initial documentation.
  • Set up new customer files in Loan Origination System (LOS) for initial disclosure and assist with pulling of credit, running AUS, and submitting file to processing.
  • Assist loan officer in monitoring and managing loan pipeline to ensure timely closings.
  • Communicate updates/status of loan via phone or email to all necessary parties including the Loan Officer, Borrower, Realtors, Seller, Title, etc.
  • Provide assistance in general administrative and clerical duties as needed.
  • This position may require you to act as a MLO Mortgage Loan Originator which is defined as an individual who takes loan applications, and /or offers or negotiates the terms of a loan for compensation or gain. All Mortgage Loan Originators (\"MLO\") are required to register with the Nationwide Mortgage Licensing System and Registry (\"NMLS\"), obtain a unique identifier, and annually renew the registration, as defined by the S.A.F.E. Act requirements.
  • Maintains a current knowledge of mortgage lending laws and regulations and adheres to all state and federal laws and regulations.
  • Cooperates with & participates in, and supports the adherence to all internal policies, procedures & practices in support of risk management and overall safety and soundness.
  • Responds to inquiries from customers, management and co-workers within a reasonable time period.
  • Represents First Home Bank in a positive professional manner by keeping all members of each deal informed, good or bad, and taking the extra initiative to meet the clients' needs.
  • Management assigned functions to provide reasonable accommodations to enable individual with disabilities to perform minimum essential functions.

Requirements include but are not limited to:
  • Encompass Software experience required
  • Bachelor's degree preferred.
  • NMLS registration required.
  • Minimum 3 years of experience mortgage origination required; 5 years preferred.
  • Thorough knowledge of current mortgage lending regulations, communicative & sales skills.
  • Problem solving skills.
  • Good organizational skills.
  • Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
  • Must be able to maintain composure with difficult or irate customers.
  • Promote a positive work environment.
  • Must be detailed oriented.
  • Ability to work in a fast paced environment where changes to procedures are common.
  • Ability to communicate in a respectful and assertive manner.
  • Ability to multi-task and prioritize while speaking with customers.
  • Proven decision making ability.
  • Ability to input and interpret data.
  • Ability to travel throughout the First Home Bank footprint.

First Home Bank is an Affirmative Action/Equal Opportunity Employer and we encourage diverse, talented, qualified applicants to apply.


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