Loan Operations Support Specialist

    • Seminole, FL

First Home Bank is a full-service community bank as well as a national SBA and Residential Mortgage Lender dedicated to providing a wide range of high-quality banking services delivered in a personalized, friendly manner. Founded in 1999 and headquartered in St. Petersburg, Florida, we are a true community bank with the goal of becoming a one-stop shop and trusted financial resource for the communities that we serve.

Understanding that our employees are our most valuable resource, we are committed to providing career development opportunities, competitive compensation, and generous benefits to our entire workforce. As an organization, we encourage open communication in an environment of mutual respect, where hard work is rewarded, and a professional but informal atmosphere is valued within the workplace.

Position Summary:

The Loan Operations Support Specialist position is responsible for monitoring loan ticklers to ensure coverage is adequate and obtaining annual documents required under the terms of the loan agreement. The position will interact with customers, branch staff, loan officers, underwriters, loan processors, and insurance companies on a regular basis.

Responsibilities include but are not limited to:

  • Verify adequate hazard and flood insurance coverage is in place and paid on properties for escrowed and non-escrowed loans. Communicate with insurance companies and customers to obtain new or renewed policy information and force place insurance in accordance with regulatory and bank policies.
  • Notify borrowers when annual documents such as tax returns and financial statements are due under the terms of their Loan Agreement and maintain the tickler system.
  • Perform loan maintenance to include updating ticklers and completing address changes.
  • Other miscellaneous duties as assigned.

Requirements include but are not limited to:
  • High school diploma or GED equivalent required.
  • Minimum of six (6) months of clerical or data entry experience in an office setting required
  • Ability to communicate effectively with all internal business partners and external customers.
  • Strong organizational and time management skills and the ability to perform independently in setting objectives and determining how to proceed.
  • Intermediate understanding of commercial and consumer loan structures.
  • Ability to research moderately complex issues.
  • Working knowledge of federal and state compliance laws and regulations including a proven ability to apply these requirements to business practices and systems


First Home Bank is an Affirmative Action/Equal Opportunity Employer and we encourage diverse, talented, qualified applicants to apply.

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