Business Banking Sales Representative
- Knoxville, TN
Stable. Family. Opportunities. Unique. Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.
As a Business Services Representative, you will be partnering with business and commercial bankers to sell business deposits and services into a relationship. You will identify prospects for business deposits, Treasury Management and Merchant Services products. Loan products sold are credit card and checkline reserve.
Key Duties & Responsibilities
Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. Represent the Bank in the community for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank.
Service & Sales Support and Referrals:
Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs.
Operations and Administration:
Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. The results may include an accountability for individual contribution as well as team performance.
Bachelor degree with a minimum of 2 years experience in a sales, financial services, or lending role.
High school diploma or GED with a minimum of 6 years experience in a sales, financial services, or lending role.
- Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.
- Must complete federal registration and annual renewal as required by the SAFE Act.
Other Preferred Requirements:
- Advanced knowledge of features and benefits of various bank deposit products, and related policies and procedures.
- Sales, referral, and service skills to effectively sell the Banks products and make qualified referrals to Bank partners.
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