HR Program Manager, Organizational Development - Human Resources - Rockville, MD or New York, NY or Chicago, IL

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The Financial Industry Regulatory Authority (FINRA) is seeking a well-qualified individual for our HR Program Manager, Organizational Development opening in Rockville, MD or New York, NY or Chicago, IL. To be considered for this position, please submit your resume through our career site at - no phone calls, please.

Job Summary:

The Organization and Talent Development group serves the entire population of the company by providing learning and talent development, leadership development, change management and organization development solutions. This position will be responsible for implementing a variety of OD and change management solutions as required by various internal client groups from team building sessions to organizational redesign to personalized development plans. As an internal OD consultant, this role will partner with line management and human resources to deliver comprehensive organizational and talent development and change management solutions. This position must also successfully integrate with the entire Organization Development group and larger Human Resources community to be in position to support a wide range of team and department initiatives. This position also will play a role in the continued development of a system of metrics to substantiate the impact of the work of the OD team and Human Resources.

Major areas of responsibility for this position:

Core Organizational Development Solutions

Identification of needs and mapping of appropriate solutions; to include 360 Developmental Feedback, Leader Assimilation and Support, Team Building Processes (e.g., MBTI, HBDI), Change Management and Organizational Design Support, Employee and Executive Coaching, etc.

Talent Management

Talent Assessments at a variety of organizational levels; Talent Reviews with management; Guiding management towards developmental solutions appropriate for the needs of employees

Leadership Development

Identification of needs relative to core leaderships standards; Design and implementation of solutions to address needs; Monitoring and evaluation of program impact and value

Growth of Organizational Development Capacity

Maintenance and expansion as needed of cadre of external consultants; Maintenance and expansion where possible of key relationships with business lines

Essential Job Functions:

  • Design and deliver customized, appropriate OD and change management solutions as needed by internal clients that engage valid and reliable tools and processes such as MBTI, HBDI or whole scale change methodologies
  • Analyze, evaluate, recommend, and implement appropriate OD solutions to meet customer requirements
  • Engage research and analytical tools and processes that support business case development and project management and measurement
  • Support talent assessment and talent review sessions
  • Support organizational assessment to ensure optimal alignment between strategy and the organizational capabilities required to deliver on them
  • Partner with subject matter experts from other Human Resources disciplines (e.g., Compensation, Staffing, Executive Recruiting) to ensure fully aligned activities that help to attract, on-board, manage and reward the performance and development of a workforce capable of executing business strategy
  • Working with the Director of Organization Development and the Director of Training, design and implement key leadership development processes and programs.
  • Serve as the internal consultant for specific interventions such as new leader assimilation, team operating principles, team building, 360 feedback etc.
  • Serve as a key member of the FINRA's OD group and the Human Resources team in delivering integrated OD solutions.
  • Define and implement process improvements, tools and technology to enhance processes for stronger execution.
  • Work with HR and OD teams in providing change management and organizational diagnostics and plans
  • Provide analysis, consultation and ongoing evaluations to teams
  • Support the planning and implementation processes of any new changes being introduced that will require change in behavior and skills

Education/Experience Requirements:
  • Bachelors required
  • Masters degree in organization development, organizational psychology, or the equivalent preferred
  • Minimum 7 years of full-time work experience in Organizational Development
  • Minimum 3 years of proven project management experience
  • Strong critical thinking and analytical skills
  • Excellent oral and written communication skills
  • Ability to build and sustain senior level professional relationships
  • Excellent interpersonal and relationship skills needed to build not only strong client relationships but also strong working relationships within the HR function
  • Excellent organizational and time management skills
  • Results driven and metrics focused
  • Able to navigate within a multi-business line setting
  • Partner with other OD resources in the vendor contracting process for OD specific efforts and execution of the annual OD budget
  • Client focused to ensure that client needs are built into solutions and processes

Other Desirable Skills:
  • Manage multiple projects simultaneously
  • Ability to prioritize based on strategic goals
  • Approaches tasks with a sense of urgency and a drive to complete tasks by the deadline
  • Familiar with Talent Management processes and methodology
  • Self-directed learner; quick to pick up new concepts and information
  • Strong internal customer focus orientation
  • Ability to create and contribute to a highly collaborative work environment

Working Conditions:
  • Work is normally performed in an office environment, with extended hours when necessary.
  • Ability to travel for project work up to 30%
To be considered for this position, please submit a cover letter and resume. A writing sample may be required as part of the submission.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.

Please note: If the "Apply Now" button on a job board posting does not take you directly to the FINRA Careers site, enter into your browser to reach our site directly.

FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.

In addition to a competitive salary, comprehensive health and welfare benefits, and incentive compensation, FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.

Important Information

FINRA's Code of Conduct imposes restrictions on employees' investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code's investment and securities account restrictions , and new employees must comply with those investment restrictions-including disposing of any security issued by a company on FINRA's Prohibited Company List or obtaining a written waiver from their Executive Vice President-by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.

As standard practice, employees must also execute FINRA's Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company's policy on nepotism.


FINRA is an independent, non-governmental regulator for all securities firms doing business with the public in the United States. FINRA works to protect investors and maintain market integrity in a public-private partnership with the Securities and Exchange Commission (SEC), while also benefiting from the SEC's oversight. In its role as investor guardian, FINRA is informed, but not influenced, by the industry that it regulates. FINRA's independent regulation plays a critical role in America's financial system-all at no cost to taxpayers.

FINRA touches virtually every aspect of the securities business-from registering and educating industry participants to examining securities firms; writing rules; enforcing those rules and the federal securities laws; informing and educating the investing public; providing trade reporting and other industry utilities; and administering the largest dispute resolution forum for investors and registered firms. FINRA uses technology powerful enough to look across markets and detect potential abuses. Using a variety of data gathering techniques, we work to detect insider trading and any strategies firms or individuals use to gain an unfair advantage.

In today's fast-paced and complex global economy, FINRA is a trusted advocate for investors, dedicated to keeping the markets fair and proactively addressing emerging regulatory issues before they harm investors or the markets. FINRA operates from Washington, DC, and New York, NY, with other offices around the country.

Find out more about us and how we work-and view our current openings-at .

Search Firm Representatives

Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.

FINRA is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person's relatives, friends or associates.

FINRA abides by the requirements of 41 CFR 60-741.5(a) . This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

FINRA abides by the requirements of 41 CFR 60-300.5(a) . This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

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