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Fidelity Investments

Senior System Analyst

Durham, NC

Job Description:

The Role

In this role, you'll work in Fidelity Brokerage Technology to support the systems analysis for onboarding producers / consumers to Trade, Tax and Asset Servicing applications. You'll make a large impact on the organization by focusing on adoption of the modernized applications.

The Senior System Analyst will act as the primary interface between our domain and internal Fidelity consumer groups to onboard our applications. The analyst is accountable for aligning with the domain squad enablement and the Fidelity producer / consumer group roadmaps. You will partner with our producers / consumers to develop an implementation plan and then operationalize that strategy to onboard the application. Your focus will be to understand the TTAS applications that will be enabled and the producer / consumer integration points.

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The system analyst will need to collaborate extensively with the squads within the domain as well as across the enterprise partnering with our business and technology partners. You will be a key member of an agile adoption team and will be actively involved in all aspects of onboarding producers / consumers. The individual will need to gain a deep understanding of the existing TTAS applications and core brokerage offering.

The Value you Deliver

  • Collaborate and align roadmaps with consumers to offer modernize solutions.
  • Understand and analyze key integration points with consumer applications.
  • Develop a joint comprehensive implementation plan including timelines, use case, business value, registration procedure, SLA, resiliency expectation and production support.
  • Develop subject matter expertise for Trade, Tax and Asset Servicing applications and knowledge of consumer / core brokerage applications.
  • Participate effectively in meetings in a wide variety of roles ranging from facilitator, requestor to solutions coordinator, or consultant

The Expertise and Skills You Bring

  • A minimum of 5 years systems analysis or software development experience.
  • Brokerage or Financial Services experience preferred.
  • Related work experience, undergraduate and/or graduate degree(s). A Bachelor's degree is required.
  • Strong business and systems analysis skills with demonstrable ability to take the lead and break down a complicated problem and offer solutions.
  • Navigate the organization to address impediments.
  • Sense of urgency and ability to resolve and/or manage around inevitable technical hurdles.

  • Strong analytical and problem-solving skills while working with the team in daily operations including resolution of data quality issues, analysis of functionality, and business queries.
  • Experience in writing SQL, preferably worked with DB2, Oracle and/or Postgres.
  • Extensive experience with APIs (including onboarding clients), AWS (Cloud), system design, data structures, and algorithms.
  • Experience with systems development methodologies and formal documentation processes.
  • Agile/Scrum/Kanban experience is expected.
  • Ability to work in a highly-matrixed environment, involving multiple partners, technical groups, COEs, squads, product areas and domains
  • Can successfully multi-task across a variety of tasks and responsibilities.
  • Excellent interpersonal and presentation skills including negotiation, communication, and influence.
  • Hold business partners accountable for delivery dates and document completion dates.
  • Creating project plans to monitor progress, including communicating deliverables and timelines.
  • Highly organized and able to prioritize and multi-task in a fast-paced environment.

The base salary range for this position is $76,000-$144,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to, or by calling 800-835-5099, prompt 2, option 3.

Client-provided location(s): Durham, NC, USA; Jersey City, NJ, USA
Job ID: Fidelity-2087357
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.