Management & Program Assistant, GS-7/8 (FBI ONLY) CJIS

Who May Apply

Open to current, permanent FBI employees in all locations

Opening Date: September, 11, 2017

Closing Date: September, 25, 2017 11:59 pm (EST)

Questions regarding this opening should be directed to Dawn C. Friello at (304) 625-4789 or [email protected]

Job Summary

Position: Management & Program Assistant, GS-7/8

Division: Criminal Justice Information Services Division

Unit: D1 - Crime Statistics Management (WV)

Location: Clarksburg, WV

Working Hours: 8:15 A.M. - 5:00 P.M.


GS-7 $40,684.00 - $52,893.00

GS-8 $45,056.00 - $58,570.00

Full Performance level: GS-8

Number of Positions Available: 1

Duration: Full Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

  • Must be a current, permanent FBI employee
  • Must have (or be able to obtain) a valid driver's license
  • Some travel may be required

Major Duties

  • Provides support on issues relating to a wide range of clerical and technical management and program related matters that impact the analytical workforce.
  • Performs a variety of functions to assist higher-level employees performing analysis functions. Serves a key clerical and technical assistant in support of the organizational functions.
  • Creates and maintains appropriate data management systems for management studies and program evaluations conducted within the organization. This includes maintaining appropriate computer records in standard database software packages. Routinely extracts specific information from records.
  • Assists with the preparation of final reports to include editing for obvious omissions or errors, preparing appropriate charts and graphs, and distributing copies to designated personnel.
  • Proofreads reports and other documents for correct information, proper reporting formats, and compliance with any established administrative or clerical requirements.
  • Processes time and attendance matters; maintains all administrative records; formats and types a variety of documents and correspondence; monitors inventory and orders supplies; updates supervisors calendar; schedules meetings; reviews incoming mail, personally completes or forwards to appropriate staff member(s); answers telephones; escorts visitors.

Qualifications and Evaluations

Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.

All applicants will be rated on the following Competencies:

  • Flexibility/ Adaptability
  • Communication
  • Customer Service
  • Organizing and Planning
  • Interpersonal Ability
  • Initiative
  • Collaboration

GS-7: Applicants must have one (1) year of specialized experience equivalent to the GS 6 grade level.

Specialized Experience is:

  • Utilized computer and/or other automated systems to enter, maintain, and retrieve information: compile reports and produce chars/graphs, etc. Provides clerical and/or technical assistance in support of organization functions.
  • Gathered, evaluated and compiled data from readily available sources.
  • Performed routine analysis functions.
  • Compiled routine reports, documents and correspondence using correct grammar and format.
  • Orally relayed and presented information.

GS-8: Applicants must have one (1) year of specialized experience equivalent to the GS 7 grade level.

Specialized Experience is:

  • Utilized computer and/or other automated systems to enter, maintain, and retrieve information; compile reports; produce charts/graphs; and monitor the status of projects.
  • Provided clerical and/or technical assistance in support of organization functions.
  • Gathered, evaluated and compiled data from available sources, reviewed and cross-checked information for accuracy.
  • Performed a variety of analysis functions.
  • Compiled reports, documents and correspondence using correct grammar and format.
  • Communicated orally to gather and convey information and make presentations.


Education may not be substituted for specialized experience for these grade levels

How to Apply

The following instructions outline our application process:

Step 1: Click the "Start" button to begin an application. You will be prompted to either Sign In to continue the application or to register with FBIJOBS if you don't already have an account.

Step 2: Follow the Step by Step process to submit an application. You will be guided through each step in the process. You are required to complete all sections of the application to successfully submit your application.

Required Documents

To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

  • Your resume, specifically noting relevant work experience and associated start and end dates
  • A complete assessment questionnaire

How to Attach Documents

To attach documentation as part of your application, please follow the instructions below.

Step 1: Follow the steps of the application process until you reach the Attachments step.

Step 2: Click "Add Attachment".

Step 3: Select the appropriate Attachment Type (or "Other" if one is not available).

Step 4: Populate the "Attachment Purpose" field. Click "Continue".

Step 5: Choose the device on which the attachment is located.

Step 6: Upload the desired attachment.

Step 7: To add additional attachments at this point in the application process click the "+" on the Attachments step.

To attach documentation to your Global Profile please follow the instructions below:

Step 1: Login to your FBI Jobs account, and click "My Submissions".

Step 2: Click the "Add Attachment" located under the "Cover Letters and Attachments" section.

Step 3: Follow steps 3 - 6 above.

You must complete this application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.

What to Expect Next

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.

Additional Information

  • Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
  • Management may select at any grade for which this position has been announced.
  • Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
  • Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months. Probationary employees are generally precluded from being considered for all job opportunities until their 12-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
  • Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.
  • A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable."
  • A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.
  • Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing Unit, Administrative Unit, and the international Operations Unit of their application to apply.
  • Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
  • Memorandum of Understanding: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum of Understanding):
  • Percent of time worked in the particular position (cannot conflict with main duties)
  • The month/year work began
  • Frequency worked (i.e., daily, monthly, etc.)
  • Specific duties performed

Attach the Memorandum of Understanding to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."


Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.

During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.

Reasonable Accommodation Request

The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at [email protected], telephone at 202-324-2158, or FAX at 202-324-3976. Your request will receive an individualized assessment.

This e-mail address is only for reasonable accommodation requests. Please do not submit your application and/or any questions unrelated to reasonable accommodations. Should any applications be received, they will not be forwarded for consideration during the hiring process.

Equal Employment Opportunity

The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism, or any other non-merit.

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