Junior IT Service Management (ITSM) Analyst
Do you thrive in fast-paced technical environments and have a strong attention to detail? Are you eager to have a career where you are encouraged to meet your potential and have the opportunity to work for a prestigious company with an impressive global presence?
FDM is currently seeking a number of ambitious and driven candidates with the aptitude for IT to work as FDM Consultants with our top clients, many of which are leading companies in the banking and financial services industry.
FDM is a global IT and business services provider with a dedication to technical excellence and professional development and over 160 prestigious clients around the world. Our award-winning training program helps build the required skills needed to become a successful IT Specialist. As an FDM Consultant, you enter the industry at a high level, already trained to our clients’ specific systems and technologies.
Prior to working with our clients, your training will take place at FDM’s state of the art center at 14 Wall Street in New York City. Successful candidates will receive intense technical and professional training (10-16 weeks) in Manhattan through our award-winning Academy. You become an FDM employee from day one and are paid during the training period before placement onsite with our clients.
An Application Support Analyst balances technical skills, business knowledge, troubleshooting expertise, and excellent soft skills. Application support is a great fit for those who are avid problem solvers and who enjoy working in fast-paced, dynamic environments such as the trade floor. Applications Support Analysts must be great communicators in order to meet both the technical and interpersonal needs of the role.
Fast-track career progression is a key focus of FDM, and our program will put you on a pathway that could lead into leadership roles working within multinational organizations.
Suitable candidates are encouraged to apply immediately
There is no better way to launch your career than with FDM!
- 4 year degree (preferably in Computer Science, IT, Engineering, Mathematics, or similar)
- A strong aptitude in IT and the interest and drive to expand your IT skill set
- Excellent communication and interpersonal skills
- A problem solver with a keen eye for detail
- A desire to work at a large financial firm and ability to increase your financial knowledge
- Able to engage yourself in a project and enjoy the challenges and processes involved
- Flexible, eager, ambitious, and adaptable to change
- Able to commit to work for FDM for a minimum of two years
- Eligible to work in the US
- Available to relocate to NYC during the full duration of the paid training period (ranges from 10-16 weeks, depending on the stream)
FDM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial, or local laws.
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