Wearables UX Research Manager, Facebook Reality Labs

    • Menlo Park, CA

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

We are looking for an experienced User Experience Research Manager that can build and manage high-performing teams across multiple locations. You will oversee a team of world-class researchers that deliver insights for our emerging wearable technology products.What makes a good candidate? Someone who has a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. The role requires you to be an expert researcher with a proven track record of doing qualitative and quantitative research that impacts a complex and diverse product. It's not enough to answer interesting questions about user behavior; our team focuses on impact.To be successful in this role, you must become a trusted, strategic partner with cross-functional team members in product management, design, data science, engineering and marketing. You will be responsible for articulating the vision for the team to leadership and be a strong advocate for the role of research in product development. In addition, building strong relationships with research teams across Facebook will be critical to ensuring a cohesive and cross-functional vision for Research at Facebook.

  • Advocate passionately for people while developing a wearable product line focused on communications and health
  • Serve as a thought partner and effective collaborator with executive and cross-functional leadership teams
  • Guide research to deliver insights throughout the life-cycle of wearable products to inform both strategic and tactical product and design decisions
  • Attract and retain high quality talent, managing the career development of individuals and overall health of the team
  • Ensure teams are focused on the highest impact work, balancing prioritization of short term needs as well as looking ahead to the next big challenge
  • Manage a distributed team in multiple locations effectively, some travel will be required
  • Master in Human Computer Interaction
  • 8+ years of professional research experience working across the full product lifecycle
  • 2+ years of research team management experience
  • Track record of delivering both quantitative and qualitative research that defines product strategy and influences roadmaps
  • Experience shipping consumer and/or enterprise software products informed by research insights
  • Experience managing prioritizing in-house research efforts and understanding when and how to leverage third party vendors
  • PhD in Human Computer Interaction (HCI), Cognitive Psychology, Neuropsychology, Human Factors, Cultural Anthropology, or a related field
  • Experience shipping hardware consumer devices, including wearable technologies or input devices
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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