UX Research Manager, Facebook Reality Labs

    • Seattle, WA

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

At Facebook Facebook Reality Labs, we are inventing the future. We are looking for an experienced UX research leader with excellent leadership, communication, and partnership skills to deliver amazing products and experiences for consumers. As a Research Manager in the Facebook Reality Labs organization, you will lead a team of UX researchers. What makes a good candidate? Someone who has a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.You and your team will define the user needs that our AR devices will support and then operationalize these needs into use cases and partner with designers and developers to create valuable, innovative software experiences. We are looking for candidates with experience in guiding a research team to develop generative, iterative, and evaluative research plans - you must be familiar with every aspect of the product development lifecycle, including early (first principles) research and discovery, definition, and analysis of requirements. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to measurable business value. You must be a data expert, but also know when to trust your gut. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Facebook to ensure a cohesive and cross-functional vision for Research at Facebook.

  • Lead the team to define clear strategy and vision across AR
  • Identify and prioritize short-term and long-term research that delivers impact
  • Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
  • Hiring, developing, and retaining talent
  • Passionate about build and scaling a 0-1 product and hold the team accountable to ship high-quality products
  • Thrive in supporting quantitative and qualitative research to solve ambiguous problems
  • Influence product strategy and roadmapping through your team's insights and frameworks
  • Build and grow strong relationships between your team and partner teams (UX design, software engineering, etc.) to create a full picture of end users' experience
  • Effectively communicate findings & recommendations to engineering & leadership stakeholders
  • 10+ years of hardware and software UX and experience working across the full product lifecycle
  • 2+ years of people management experience
  • Mentorship experience with experience leading an organization at various experience levels from interns to researchers
  • Technical knowledge across topics including social networks, communities, technology & fashion, social acceptability of new devices, qualitative and quantitative data analysis
  • MS in HCI, Cognitive Psychology, Neuropsychology, Human Factors, Cultural Anthropology, or a related field
  • PhD in HCI, Cognitive Psychology, Neuropsychology, Human Factors, Cultural Anthropology, or a related field
  • Experience shipping consumer devices, including wearable technologies and input devices
  • Experience with AR/VR technologies
Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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