Technical Program Manager, Marketplace Risk Detection

(Menlo Park, CA)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Our mission is to prevent people from having negative experiences on Facebook due to product or platform safety. We build large scale, complex systems and operate an infrastructure to enable detection and remediation of content and behaviors that violate our Community Standards. We do this on a global scale across the full suite of Facebook products. We are looking for a Technical Program Manager who will become a subject matter expert in specific areas of our risk protection work for payments on Marketplace, and will provide support to a largely cross-functional team in reducing negative impact on the platform. Relevant experience is important, but ultimately less so than your demonstrated abilities and attitude.
Are you passionate about helping those around you be more effective? Do you think about technology as a way to increase efficiency and change how we combat a safe and trusted experience? Our team is looking for candidates that share our passion for tackling complexity head-on, to help build tools and processes that can scale through multiple orders of magnitude.
This is a full-time position based in Menlo Park.

Responsibilities

  • Manage cross-functional platform programs by working with development teams, data teams and operations.
  • Develop and manage end-to-end project plans and ensure on-time delivery.
  • Communicate status and big picture to the project team and management.
  • Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.
  • Provide day-to-day coordination and quality assurance for projects and tasks.
  • Drive internal process improvements, remove gaps across multiple teams and ensure teams are working on high impact projects that align with company mission and goals.
  • Interface with Engineering and Product teams for project requirements and scope.
  • Understand and be able to communicate well in regards to backend infrastructure.
Minimum Qualifications
  • B.S. in a technical discipline or equivalent experience.
  • 5+ years of technical program management, systems or software engineering experience.
  • Communication and interpersonal experience including relationship building and collaboration within cross-functional teams.
  • Organizational and coordination experience.
  • Analytical and problem-solving experience, and experience with large-scale systems.
  • Experience understanding product requirements and translating needs into plans.
Preferred Qualifications
  • Experience dealing with projects that cuts across legal, policy, trust and fraud.
  • PMP Certification (PMI).
We're proud to be the #1 Best Place to Work on Glassdoor's Employees' Choice awards. Learn more: www.fb.careers/fb1


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