Strategic Partner Manager, Platform Partnerships, Events & Ticketing

(Menlo Park, CA)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is seeking an experienced Strategic Partner professional who is passionate about the way Facebook Inc. can work with businesses to drive real-world outcomes through building valuable product experiences for people and is obsessed with technology, social media and business strategy. The role would focus on the live event ticketing and movies ecosystem – from helping ticketing platforms drive more ticket sales to driving attendance and interest to live events and movies on Facebook. Platform Partnerships at Facebook is responsible for establishing and managing strategic relationships with our key business stakeholders across Local. You will work with some of the largest business ecosystem players as well as with our world-class Facebook Platform product and engineering teams. In addition to those teams, you will work cross-functionally with the Policy, Legal, Marketing, PR and the Operations teams to optimize new capabilities, improve user experience, and make our partners successful. The right person is a self-starter who loves working alongside cross-functional teams to develop consumer focused integrations that helps drive product adoption. They would be responsible for thoughtfully understanding partner needs, identifying opportunities through partner outreach, research, and analytics; and driving measurable results. The ideal person has an analytical mindset, relationship-focused approach, and strong communication skills. This is a full-time position based at our headquarters in Menlo Park.

Responsibilities

  • Help drive product strategy through strategic partnerships with live event and movies ticketing platforms.
  • Define partner success requirements, produce qualitative and quantitative analysis of partner and product impact, aggregate and translate feedback, explore new strategic opportunities, inform the product roadmap with enhanced or new functionality.
  • Set, track, analyze and communicate key partner performance metrics and business trends.
  • Represent Facebook in external meetings with senior executives from other companies.
  • Maintain direct and active relationships with partners, including proactively resolving business, technical, and policy issues.
  • Work cross-functionally with product, engineering, business development, partnerships, policy, legal, marketing, and PR to launch products and partnerships.

Minimum Qualifications

  • BA or BS Degree
  • 7+ years of relevant work experience with product, consulting, business development, partnership, entertainment/ticketing industry, or technical experience in consumer technology.
  • Experience with partnerships, tackling challenges, driving recommendations and action plans.
  • Willingness and ability to travel 25% of the time

Preferred Qualifications

  • Ability to define, develop and lead complex projects in a fast-paced, changing environment
  • Collaboration and relationship-building skills — with the ability to develop working relationships at all levels of management, both inside and outside Facebook
  • Understanding of Facebook Business Platform and their strategic and competitive positions
  • Passion for innovative social products and their potential for transforming businesses and industries
  • Knowledge of the Live Event and/or Movie industry
  • Knowledge in English and any other languages

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