Small & Medium Business Account Manager, Japan (Singapore)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities â€" we're just getting started.

Facebook’s mission is to make the world more open and connected. The Small & Medium Business (SMB) team contributes directly to this mission by connecting every small & medium business in the world with their customers on Facebook, and then helping them grow through solutions like Facebook Pages and Advertising. We succeed when we help our customers grow their business. This candidate will have an incredible opportunity to work directly with small & medium businesses and help them succeed on Facebook.
Ideal candidates will have strong experience in marketing to small & medium businesses, developing partner channels, and using data to solve problems, and also will be highly proactive, have the ability to identify innovative ways to solve problems, and be passionate about delivering a quality experience to our advertisers and partners. Success in this position requires a passion for working with partners, strong analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment. This position is based in our Singapore office and will support the Japan market.

RESPONSIBILITIES

  • Facebook’s mission is to make the world more open and connected. The Small & Medium Business (SMB) team contributes directly to this mission by connecting every small & medium business in the world with their customers on Facebook, and then helping them grow through solutions like Facebook Pages and Advertising. We succeed when we help our customers grow their business. This candidate will have an incredible opportunity to work directly with small & medium businesses and help them succeed on Facebook.
    Ideal candidates will have strong experience in marketing to small & medium businesses, developing partner channels, and using data to solve problems, and also will be highly proactive, have the ability to identify innovative ways to solve problems, and be passionate about delivering a quality experience to our advertisers and partners. Success in this position requires a passion for working with partners, strong analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment. This position is based in our Singapore office and will support the Japan market.
MINIMUM QUALIFICATIONS
  • Fluency & excellent communication skills in Japanese and English
  • 8+ years of sales/marketing or business development/ internet product management experience and 3+ years of online media sales, agency, or advertising sales experience is a plus
  • A minimum of 3 years working directly with digital media strongly preferred
  • Highly motivated and entrepreneurial. Able to thrive in a fast-paced start-up environment and execute in a timely fashion. Comfortable dealing with ambiguity
  • Exceptional ability to prioritize and focus on driving growth
  • Demonstrated ability to work and collaborate within a high-performing team
  • Proven ability to build strong working relationships inside and outside of Facebook
  • Strong problem solving and quantitative analytical skills, expertise in Microsoft Excel and/or SQL is a plus
  • Deep understanding to the SMB landscape and online marketing industry of Japan
  • Knowledge of 3rd party channels including call centers, resellers and agencies is a plus


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