Sales Operations Program Manager, Global Gaming

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities â€" we're just getting started.

Facebook is seeking a detail-oriented, driven and analytical Sales Operations individual who will serve as a member of Facebook’s Sales Operations Gaming team through partnerships with key stakeholders in the organization. This is a key opportunity to be part of a team that plays an integral role in shaping sales strategy for Gaming. The ideal candidate will be passionate about Facebook and Gaming, be intellectually curious and a fast learner, be able to work independently and be comfortable with ambiguity, whilst keeping focused on high impact projects. This is a full-time position and is located at Facebook Headquarters in Menlo Park. The mission of the Gaming Sales Operations group is to maximize business performance by being the objective, trusted partner to the sales organization â€" through strategic planning, cross-functional collaboration and operational excellence. We support the sales leaderships with business planning and provide business insights and drive operating cadence. We also identify and drive critical projects and strategic initiatives that will help drive revenue growth.


  • Operating cadence/Rhythm of business:
  • -Support Gaming sales teams with planning and operational requests e.g. annual planning, business reviews etc.
  • -Lead the target setting process for the Sales Team
  • -Set appropriate KPIs and track performance
  • -Drive operational excellence in the Sales organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business
  • Business partnership with Sales Leaders:
  • -Product, market, industry) to derive insights that will drive business insights and recommendations
  • Strategic projects and initiatives:
  • -Translate global initiatives to regional level and help drive corporate alignment
  • -Develop projects at regional level that have potential to scale at a global level
  • -Drive operational excellence in the Sales organization through process improvements
  • BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Business or related field)
  • 8+ years of work experience in Sales Finance, Sales Analytics, Sales Operations, and/or Strategy consulting, or 6+ years with MBA/Master’s degree
  • Demonstrated problem solving with experience providing business insights and recommendations from data sets
  • Experience presenting technical content to audiences
  • Excel experience
  • Experience with SQL
  • Ability to work independently, manage multiple concurrent projects and drive initiatives in a cross-functional environment
  • Experience extracting data from large/complex databases
  • Experience in data visualizations and building scalable reporting tools
  • Experience working with Gaming Industry
  • Experience working with or in support of diverse communities

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