Risk Investigations Lead

The mission of the Facebook Risk and Payments team is to serve our global community by providing payment support and protecting individuals and businesses against financial abuse. Within the Risk and Payments team, Risk Investigations is responsible for overseeing day-to-day fraud management for Facebook's suite of payments products. We define performance metrics, build monitoring and alerting systems, analyze new fraud trends, scale operational workflows, and build and manage rules to detect and prevent abuse.
We are looking for a manager to drive the team's direction as well as grow the skills and professional development of each individual. Our ideal candidate is passionate about data, has a track record of influencing change within large organizations, and loves developing people.

RISK INVESTIGATIONS LEAD RESPONSIBILITIES

  • Lead a team within Risk Investigations responsible for creating new fraud rules and overseeing fraud rule performance across all Facebook payments products
  • Become an expert in core risk infrastructure, tools, systems, and data
  • Provide expertise in career planning, performance management, and coaching
  • Collaborate with our product, partnerships, and sales teams to ensure we are meeting our operational, service and revenue goals
MINIMUM QUALIFICATIONS
  • 5+ years experience working in a data-driven environment
  • 2+ years experience managing people
  • Experience with relationship management and working within a global organization
  • Experience with strategic thinking with an analytical and problem solving approach
  • Experience manipulating large data sets in SQL or equivalent, and drawing actionable insights from data
PREFERRED QUALIFICATIONS
  • 3+ years experience working in an adversarial space, for example financial fraud, risk mitigation, spam, or product abuse
  • Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), or data visualization tool (Tableau)
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

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Facebook is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may view Facebook's Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, Facebook participates in the E-Verify program in certain locations, as required by law.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com . Requests sent to this email address that do not pertain to disability or religious accommodations cannot be answered.

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