Risk Analyst, Trust and Safety

WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas - making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world.

RISK ANALYST, TRUST AND SAFETY RESPONSIBILITIES

  • Apply your expertise in data mining and quantitative analysis to understand how fraud is proliferating on the WhatsApp Payments platform
  • Implement effective countermeasures to eliminate fraud based on these identified patterns
  • Drive key performance metrics such as fraud losses, false positives, and operational efficiency
  • Partner with Data Science, Product, Engineering and Operations teams to solve problems at scale
MINIMUM QUALIFICATIONS
  • 2+ years experience doing quantitative analysis : Experience working with online/mobile payment product
  • Experience in defining, utilizing and communicating performance metrics
  • Experience manipulating large data sets in SQL or equivalent, and drawing actionable insights from data
  • Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), or data visualization tool (Tableau)
PREFERRED QUALIFICATIONS
  • Bachelor's degree in Business, Science, Engineering or Economics
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

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Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com . Requests sent to this email address that do not pertain to disability or religious accommodations cannot be answered.

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