Research Manager

(Seattle, WA)

Facebook’s mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we’re building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we’re just getting started.

Facebook is looking for Research Leaders with excellent research, communication and people management skills. Facebook is a diverse product used by over a billion people – it’s ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture. What makes a good candidate? Someone who has exceptional research skills, but who also understands the balance between scrappy and rigor, and ultimately how research translates into design and product decisions. It’s not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.

The role requires you to be an expert researcher with a proven track record of doing research that impacts a complex and diverse product. The role also requires you to have a proven track record of building and managing high-performing teams, preferably with researchers of different disciplines. You will be required to articulate the vision of the team to design and product leadership and be a strong advocate for the role of research in product development. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value. You must be a data expert, but also know when to trust your gut. You must be a strong voice in design and strategic discussions and an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Facebook to ensure a cohesive and cross-functional vision for Research at Facebook.

Contribute to Facebook’s mission AND business. Our people-based ad tech tools enable advertisers to reach the right people with the right message at the right time, in the digital ecosystem that stretches beyond ads on facebook.com. We make ads more relevant for consumers and more effective for advertisers. We help shape and influence the advertising ecosystem to give advertisers and publishers a choice in the “bare metal” foundational technologies they use to run their business. Our products touch the entire advertising spectrum, from the advertisers and their ads (Atlas) to publishers with site inventory to sell to advertisers (LiveRail). The Ad Tech research team works closely with Design, Product Management, Product Marketing, and Engineering to improve existing features and prioritize and build new ones. You would flex your research muscles on this team, working on anything from early-stage discovery research to usability evaluation. A great opportunity to join a team that is tackling complex and exciting problems in an innovative space.

Responsibilities

  • Manage and develop a team of four Researchers while conducting your own strategic research and projects
  • Ability to build meaningful cross-functional relationships
  • Keen eye for and focus on impact
  • Resource Allocation – ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
  • Recruiting talent

Minimum Qualifications

  • Experience in areas of research (including design research, market research and quantitative research)
  • Proven understanding of quantitative and qualitative research, and track record of using data to make arguments
  • Proven track record in managing high performing teams, including attracting external talent and building teams from the ground up
  • Strong connections in the UX world and the ability to help attract and retain great researchers
  • Track record of translating research into actionable design and product
  • Strong people management skills
  • 5+ years of management experience

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