Program Manager, Research Operations and Academic Relations

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities â€" we're just getting started.

We are looking for an experienced Program Manager with a passion for building and executing amazingly effective operational research and outreach programs.

More than half the population of the world are not yet connected to the Internet. Facebook Connectivity is undertaking research to develop the next generation technologies to connect everyone on the planet to the Internet. We are looking for someone to manage programs being developed at FB Connectivity to get everyone connected. You will partner with internal and external resources to deliver on engaging research challenges.

The Program Manager is responsible for managing a broad portfolio of research activities and strategic engagements between Facebook's Connectivity Lab team and various academic and industrial research groups around the world. This role balances strategic insight with operational delivery; it provides an interface between the research teams and others in the ROAR team that can help ensure the best research outcomes for Facebook as it engages with external academic institutions.

This position is located at our headquarters in Menlo Park, California.

RESPONSIBILITIES

  • Working with the research leads and Research PM to identify and execute on external research engagements that can best deliver on the Connectivity Lab's goals
  • Promote the Connectivity Lab's mission and drive awareness of the activities to encourage strong partnerships and collaborations delivering on Facebook's defined research challenges
  • Advance Facebook Research business goals by creating and reinforcing external partnerships across academic and research organizations
  • Partner with multiple internal cross-functional teams (Research, Recruiting, Policy, Legal, and Creative) within Facebook to drive the execution of Connectivity Lab's research objectives
  • Drive operational excellence across a broad portfolio of connectivity and network-related research areas
  • Recommend and implement process improvements including improving tools and infrastructure
  • Maintain a working partnership with stakeholder business managers and administrators to ensure ROAR is the go-to team for academic engagement
MINIMUM QUALIFICATIONS
  • 3+ years of experience in research and/or program management
  • Knowledge of the academic and research business practices
  • Experience in creating and delivering a strategic plan in partnership with the Research team and the functional and support resources within ROAR
  • 3+ years of work experience interfacing with the academic research community and knowledge of engagement mechanisms, IP issues, and knowledge of the academic calendar
  • Experience working with academic and industrial research organizations
  • Experience working internationally both through direct engagement with researchers and through collaboration with internal partners
  • Experience in driving initiatives at both strategic- and execution-levels
  • Experience in facilitating the information exchange between the research teams and the business or product delivery organizations
PREFFERED QUALIFICATIONS
  • Experience working in a multi-national technology-focused company
  • Bachelor's degree in a STEM subject or business management


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