Privacy Operations Specialist

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

The Privacy Operations team is responsible for supporting privacy policy for the Facebook family of products. Our team is motivated by providing best in class, integrated support solutions and creating an excellent community experience for our users. As a Privacy Specialist at Facebook, you'll bring your passion for building community and operations together to help Facebook support our users and execute scalable support experiences. The right candidate must have a strong work ethic, impeccable judgment and be comfortable operating in a fast paced, ever changing environment.


  • Document, review and process incoming privacy requests
  • Work closely with our legal, policy and other cross functional partners to address complex privacy reports and regulatory inquiries
  • Communicate clear and precise explanations of team policies and protocols
  • Effectively plan and collaborate with team members on a range of projects to improve internal efficiency and effectiveness
  • Develop and execute initiatives to improve the community's interaction with the Facebook platform
  • Develop skills in a number of different areas including data, tools project management and quality assessment
  • B.A. or B.S. degree/masters or equivalent
  • 1+ years professional experience, preferably working in online operations, privacy or legal support role
  • Motivated by the opportunity to solve privacy problems within an operations environment
  • Excellent communication skills with strong attention to detail
  • Self-starter, intellectually curious and creative individual
  • Able to act independently across competing priorities and exercise impeccable judgment
  • Passionate about Facebook's mission and maintaining user trust in the Facebook family of products
  • European Language Proficiency a bonus

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