Partner Services - Entertainment, Media Partnerships

(Los Angeles, CA)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook is seeking to grow its Partner Services team within Entertainment Partnerships, with a role working closely with Strategic Partner Managers to optimize how media organizations and public figures leverage the platform. This role works directly with Strategic Partner Managers, Policy, Data Analysts, Product Managers, Engineers, Operations and other partners to ensure an amazing experience. The Partnerships team is the external arm of Facebook and works with the world's largest and most exciting organizations across the full suite of Facebook Inc. products.

Responsibilities

  • Work cross-functionally to drive and deliver scalable solutions for Entertainment Partnerships programs
  • Use data to spot opportunities and deliver insights to improve partners' performance
  • Proactively analyze and communicate metrics and vertical trends as they relate to entertainment
  • Develop an understanding of Partnerships' goals and help determine ways to track progress
  • Manage the implementation and optimization of educational trainings and workshops
  • Align with product and operations teams to act as an expert on specific media products
  • Offer high-touch solutions based on familiarity with product launch status and bugs
  • Serve as an internal advocate in connecting teams to product and operational solutions
  • Develop and maintain the measurement infrastructure to drive strategic growth in the vertical
  • Support entertainment partners and liaise with Strategic Partner Managers and other internal stakeholders to ensure that partners have the best possible experience on the platform
  • Proactively advocate for partners and push issues toward resolution

Minimum Qualifications

  • BA/BS Degree or higher
  • 3+ years of experience in online operations, consulting, or account, partner, or project management
  • Ability and experience working independently and a track record of taking initiative in changing environments
  • Knowledge of media & entertainment ecosystem
  • Communication and presentation skills, and the ability to serve as a spokesperson for Facebook
  • Ability to work cross-functionally, both internally and externally
  • Ability to solve problems in a collaborative environment
  • Able to prioritize when juggling multiple responsibilities on behalf of multiple partners
  • Ability to analyze data to tell a story and make recommendations

Preferred Qualifications

  • SQL experience

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