Marketing Researcher

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities â€" we're just getting started.

You’ll partner with Product Marketing to understand the needs of key audiences and help inform marketing programs and communications to articulate the value of Facebook products to consumers.
Creativity, energy, flexibility, collaboration, and a passion for translating complex ideas into simple and compelling messages are a must. If you move fast in designing and executing research, as well as providing high-level topline actionable insights that the team can action right away and if you're invigorated by the opportunity to have a real impact on important topics, we want to speak with you!


  • Design and execute innovative quantitative and qualitative research to support the marketing organization and Facebook at large. The core focus will be on developing marketing and communications strategy based on consumer insights
  • Design journey research, attitudinal segmentations, and strategic quantitative work that will require both off-platform and on-platform analysis
  • Take high level strategic brand insights and be able to take a holistic approach to unearthing critical insights that will drive the holistic business forward
  • Translate research findings into actionable insights that will have an effect on reaching hundreds of millions of people
  • Work cross-functionally with marketing and product partners to thread the needle across quantitative work and qualitative work in order to ensure we are connecting the dots across the team
  • Play a consultative role in leveraging holistic insights work to help shape positioning and messaging, drive creative briefs, inform the development of product level or company level narratives
  • Able to multi-task and lead several large- scale quantitative projects at any given time
  • Travel Domestic and International up to 25% of the time
  • 8+ years of quantitative primary research experience (mix of client and supplier side)
  • Experience with qualitative techniques and experience conducting online qualitative
  • Experience on the front end of the marketing process and directing agencies/vendors to deliver results
  • Experience with executing full-cycle research independently from survey design, discussion guide creation, fielding, data cleaning and analysis, weighting, and reporting
  • Experience with segmentation, consumer journey (bonus), positioning, and value proposition development
  • Experience understanding of statistics/multi-variate analyses and experience requesting the right analytics for the right outcome
  • Experience partnering with cross-functional teams and influencing executives and colleagues
  • Problem-solving and prioritization experience moving from blank slate to a research problem matched with a methodology
  • Experience with brand and advertising research
  • Bachelor’s degree in Business, Market Research, or a related field of study
  • Live moderating experience
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .

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