Market Specialist, Community Operations, German
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Community Operations' focus is on supporting our users through both direct support interactions as well as scalable solutions, and on improving the health of our products by helping people understand how to use them. Those who join our teams are very passionate about solving people's issues, and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you. Facebook is seeking a solutions-oriented, performance-driven Market Specialist - Outsourcing to join our Community Operations team. The Community Operations team develops scaled solutions to user issues, protects users by decreasing negative engagement on the site, and delivers qualitative and quantitative insight into user behaviour. This individual will sit within the German market team, support our Outsourcing Partner Team and work to improve the overall user experience for that market, as well as solve thematic global issues. The Market Specialist will be part of a data-driven analysis culture and help us intelligently scale our operations by optimizing and automating processes, solve challenging problems and most importantly, help to prevent them. This position is full time and is based in our Dublin, Ireland office.
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