Head of EMEA, Publisher SMB

(London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook seeks a Regional Sales Manager for its Global SMB Publisher team. We're a mobile-focused team, and your initial focus will be to guide SMB mobile app publishers as they adopt the Audience Network. Our mission is to bring Facebook's highly targeted, quality ads to millions of developers, and we're just getting started. You'll play a pivotal role in defining our strategy and scaling our business. We're seeking someone who is passionate about helping publishers have an exceptional experience and driving measurable business results. You will design, launch, evaluate, optimize, and scale online education and customer lifecycle programs in priority markets around the world to help millions of developers reach their goals. You'll interact directly with individual developers to provide technical advising, troubleshooting, and analysis. This position will be based in London.

Responsibilities

  • Part of the Global Publisher SMB leadership and help set strategy and direction for the global team. Own EMEA strategy for SMB publisher acquisition, growth, and satisfaction.
  • Build, coach, develop and inspire a high-performing team of multi-lingual Sales Account Managers to support EMEA markets
  • Collaborate with cross-functional teams within Facebook to uncover revenue and publisher growth opportunities
  • Launch and manage programs across the publisher life cycle – acquisition, retention and growth, support.
  • Represent Facebook and Publisher SMB at industry and internal events
  • Create a data driven, results focused culture by consistently monitoring revenue progress, identifying actionable insights to improve revenue performance and testing out new tactics to beat goals and respond to changes in the market
  • Work cross-functionally within Large Customer Sales team and other Facebook teams to uncover revenue opportunity and align to customer needs
  • Build a world-class publisher experience across the life cycle
  • acquisition, onboarding, and optimization through rigorous sales and support processes.

Minimum Qualifications

  • At least 8 years of relevant experience in EMEA markets. Experience in sales management, acquisition marketing or consulting preferred
  • Passionate about helping developers
  • Experience leading design, implementation, and ongoing operations of customer-facing programs
  • Strong problem solving and quantitative analytical skills
  • Fast learner and ability to set direction and execute in a quickly evolving, sometimes ambiguous environment
  • Experience with mobile SDKs and server side publisher integrations a plus
  • Business level fluency in English. Native language expertise in any of the EMEA languages a plus.
  • Excellent communication skills speaking to technical and business audiences
  • Fast learner and ability to set direction and execute in a quickly evolving, sometimes ambiguous environment

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