Global Solutions Partner

(London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is looking for a Global Solutions Partner (GSP) responsible for global planning, organisation, execution, and communication of key initiatives/tracks for one of its largest advertisers. The GSP for Facebook's Global Accounts Team is an enthusiastic teammate and program coordinator who puts our customers at the core of everything we do. With proven track record of operational excellence and strategic thinking, this role is responsible for partnering with the sales team to develop execution tracks across key initiatives, identify key stakeholders, create milestones, coordinate track completion, and communicate findings. The position will be based in London and due to the global nature of the role, significant travel may be required.

Responsibilities

  • Internal Relationship Management
    • Work with local counterparts within Facebook client team, the client itself, and Managing Global Client Partner
    • Partner to coordinate core global priorities, establish milestones, identify XFN stakeholders, communicate needs, and drive progress on deliverables of all key program tracks.
    • Must be able to coordinate and document several complex projects and at a time (up to 15) and work with cross-functional groups within sales operations, solutions engineering, business development, product management, and sales leadership
  • External Relationship Management
    • Attend key global meetings with client team to ensure detailed feedback is baked into program tracks and messaged to the global teams
    • Partner with local account team to collaborate on key executive meetings and engagements. This includes meeting prep, documentation, execution, and follow up. Partner with Managing Global Client Partner
    • Partner on progress reporting to global sales leadership and sales operations
    • Own coordination of global internal & external events, including client-summits, internal summits, and trade-show representation
  • Global communication
    • Develop both internal and external scaled communications for product launches, client-specific case studies, and regular executive updates.
    • Lead communication and proliferation of insights/dashboard development. Partner with Client Solutions Managers and internal Cross-functional teams to ensure progress is made and messaged
    • Build scalable programs and reporting
    • Create and own scaled model for best-practice sharing of both brand & direct-response client marketing strategies across global account team
  • Project Management
    • Manage analytics and dashboards to advise clients (e.g. client facing data/insights reporting, understanding product adoption and media performance, setting up data pipelines to analyze conversion and impression data, etc.)
    • Insights & Knowledge Management
    • Develop and aggregate client and market insights across regions for use across Global Accounts
    • Collaborate with internal, cross market/regional teams to ensure client activation improvement, transfer knowledge, improving process/client relationship
    • Build and manage scaled communications for key internal stakeholders, clients and partners
  • Competitive Salary including the following benefits apply:
    • Medical Benefits
    • Dental Benefits
    • Vision Benefits
    • Pension Benefits
    • Life Assurance
    • Childcare Benefits
    • Gym Benefits
    • Transport benefits
    • Laundry Benefit
    • Posted: 15th May 2018
    • Closing date: 12th June 2018
Minimum Qualifications
  • 7+ years of experience in marketing, online media, account management, or program management
  • Bachelor's degree
  • Ability to work in a cross-functional (and global) environment
  • Experience working on analytical-heavy projects
  • Facebook product knowledge preferred
  • Experience working with or in support of diverse communities
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