Global Security Systems and Technology Technical Program Manager

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities â€" we're just getting started.

As an Engineering Support Program Manager, you will be involved in every aspect of the product development process, from brainstorming the next product innovation to working directly with other product managers, designers and engineers to implement features. You must have experience effectively collaborating with cross-functional teams to drive results and developing and executing against global launch plans. Excellent analytical and communication skills and comfort with ambiguity are a must. Facebook’s Global Security Systems and Technology Team is constantly redefining what is possible, and we need product managers that can do the same. You will use your start-up mindset and your full range of product development skills to produce elegantly simple features. We are looking for a strong self-driven individual willing to face down their fear of failure to accomplish bold things.


  • Partner with and drive product development with a team of world-class engineers and designers when required
  • Strategically evolve and grow existing products and services to constantly deliver a better user experience
  • Gather product requirements, define and analyze metrics that inform the success of products and drive strategy and roadmap
  • Foster a culture of data driven decision making
  • Automate and streamline products and processes where feasible to develop standards and reporting best practices
  • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Prioritize features and tasks for the product using internal tools, tracking and reviewing the product direction and current work frequently
  • Manage collaboration and communication with other teams, both internal and external, to ensure teams have what they need and can work efficiently
  • Establish prioritized roadmaps and implement strategies for executing, measuring progress, and communicating results against these goals that will advance the organization’s productivity through software engineering best practices
  • Own planning, delivery and execution of both commercial-off-the-shelf (COTS) and Facebook-developed software, network infrastructure, and network hardware with a team of world-class engineers
  • Coordinate the introduction of technical innovations with engineering, field integration teams, deployment managers, and in-country growth and partnership management
  • Provide direct project management - lead and conduct project activities based on Agile (Scrum) methodology (or alternate strategies based on engineering team's methodology)
  • Provide hands-on project management during all phases of the project life cycle with an emphasis on communication to project sponsors, stakeholders and project teams
  • Program Management or cross-functional experience
  • Technical experience with knowledge of the technical architecture of networking systems, especially wireless and wide area networks
  • Experience in systems infrastructure and computer networks
  • Experience in developing and scaling/growing products technologies and platforms at a global scale
  • Bachelor’s Degree in Computer Science, Engineering, Applied Mathematics or related experience
  • Technical experience with analytical tools, methodologies and design
  • Experience giving presentations to executive levels and above
  • Experience with client and vendor management
  • Experience developing software and hardware products, technologies and platforms
  • 5+ years product management or product design experience with engineering focus
  • 5+ years of experience in technical architecture of web applications and/or media products
  • 5+ years of experience designing user interfaces and creating examples through wire frames and mock-ups

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