Global Demo Lead

(Seattle, WA)

Careers at Oculus

Part of Facebook

Oculus products are a critical element of our brand. We are looking for someone to lead how we showcase our product to employees, guests, VIPs, candidates, and more. Provide a safe and awesome demo experience within Oculus offices globally and lead a workforce to drive standards globally. Once people have a fantastic VR experience, they are Oculus fans – help achieve this goal.

Responsibilities

  • Develop an engagement strategy that supports the way people experience demos on the Oculus Rift
  • Lead a global team of vendor brand ambassadors
  • Communicate insights about the Rift, Gear, and Touch experience within the People organization, to managers and leaders, and to everyone at Facebook
  • Create a thorough guideline on measuring success of the team and projected ROI of the Demo team
  • Partner with clients to incubate and scale new programs designed to increase engagement
  • Act as project manager for major initiatives, integrating diversity and delivery approaches
  • Partner with Recruiting to incorporate demos into interview process
  • Work with technical team to understand hardware and software capabilities
  • Share VR with colleagues across Oculus to test products and prototypes

Minimum Qualifications

  • 4+ years of work experience related to customer service or vendor management
  • Program management skills
  • Communication, interpersonal, relationship building, consulting, and leadership skills
  • Ability to create new ideas and strategize plans to initiate them into viable programs
  • Ability to manage multiple projects simultaneously and to work autonomously in a fast-paced environment

Preferred Qualifications

  • Experience in creating customer service programs
  • Experience leading global teams

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