Global Communications Manager (WhatsApp)

(Menlo Park, CA)

WhatsApp seeks a Policy Communications Lead to support a wide range of public affairs initiatives around the globe. This role will oversee WhatsApp’s public response to high-profile policy and legal issues and create long-term programs that educate people about our products and perspectives.

This is a full-time position based in WhatsApp’s offices in Mountain View, California.


  • Create sustainable programs that help educate the press, policy makers and other outside groups about WhatsApp.
  • Manage communications activities surrounding high-profile crisis events around the world.
  • Work with global policy, legal, product and partnership teams to build, understand and communicate policies that support and protect our reputation.
  • Develop proactive PR campaigns on WhatsApp’s most important policy issues and manage in-bound press inquiries around the world.
  • Prepare messaging and other external materials such as blog posts and videos

Minimum Qualifications

  • 10+ years of experience managing press and stakeholder relations in a public policy, issues management or public affairs role
  • Bachelors degree in communications, journalism, or related field
  • Ability to make decisions under pressure and an attention to detail
  • Experience writing messaging materials and working with cross-functional groups
  • Experience building relationships with press and bloggers
  • Experience managing issues and driving crisis communications
  • Experience building outreach programs and managing stakeholder relations at a national or international level
  • Appetite for international travel

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