eCrime Investigations Manager
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
We are looking for a strong leader to manage our online security investigations team responsible for identifying and investigating electronic crime and abuse of our platforms. The Facebook eCrime team has a reputation for aggressively pursuing those who commit crimes and abuse our platforms. You will be responsible for building and executing a world class online investigation and enforcement strategy to deeply understand and persistently make it extremely costly for criminals who wish to abuse our services. We're searching for a technical security innovator; someone who deeply understands the current motives, tools and tradecraft of the individuals and criminal groups we pursue. You should be excited by the prospect of defining new solutions, empowering teams of top investigators to continually push the state of the art in online investigations. As a successful candidate, you will be a leader in the department and expected to define and execute our eCrime strategy. You will be able to build, grow and motivate a high performing team that is bold, innovative and operations driven. You will be an effective communicator regardless of audience or medium; able to explain complex technical abuse scenarios or schemes in terms that are understandable across a varied audience. You will be a sound decision maker and able to rationalize decisions based on data, technical merit and real-world risks. The successful candidate will get to help build a robust and rapidly expanding security practice.
- Define and drive a cohesive and defensible security strategy around online eCrime investigations and enforcement that inspires the team and is easy to understand and communicate both internally and externally
- Build and run a world class online investigations program that is able to track, prioritize and explain the impact across current threats affecting our services
- Empower and leverage the open Facebook engineering culture and work cross-functionally to bring the breadth of Facebook's expertise to current security investigations challenges
- Have passion for real security, effective disruption and be able to positively spread this enthusiasm to partner teams
- Build defensible cases and identify strategies for both technical disruption as well as human disruption via civil or law enforcement cases
- Build a data driven operational program that continually improves efficiency, balancing reactive cases with longer term proactive case building
- 8+ years of work experience, including hands-on technical management and experience contributing at both strategic and operational levels
- Experience recruiting and managing technical teams, including performance management
- Experience developing and communicating investigative cases and disruption or enforcement strategies
- Knowledge of the online criminal ecosystem, tools and tactics and experience identifying and attributing criminals
- Experience translating technical concepts into language that is known to audiences, including software engineers, business and technical leaders and external security community members and press
- BA/BS in Computer Science (In lieu of degree, equivalent work experience)
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