Director of Global Physical Security Services

(London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using our platform and more than seventy offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organisation. Facebook is seeking a dynamic leader for the Head of Global Physical Security Services reporting to the Director of Global Security. Our Facebook offices are the foundation upon which our rapidly growing company operates. This role will provide the strategic leadership for the Global Physical Security Services program and for managing the Regional Security Managers who lead their teams in delivering a safe and secure environment at our offices globally while protecting our people, assets and reputation. This role will also create industry leading vision and strategy, scale operations, develop security talent, and develop robust operational protocols, polices and standards that ensures a cohesive, consistent and uniformed global program that enables Facebook's mission to connect the world. This role will maintain close partnerships with cross-functional teams to develop strategies, programs and tools to enhance our Global Physical Security Services approach in keeping our employees safe and secure. The role will collaborate with internal and external partners to include Global Security Operation Centres, Information Security, Sales and Marketing, Finance, Legal and Human Resources. This position will be located in London, U.K., but will have global responsibilities and travel.

Responsibilities

  • Develops and leads a world class Global Physical Security Services program
  • Develops a scalable operation model to include the strategy, roadmap, goals, objectives and staffing
  • Develops robust uniformed global security standards, policies, procedures, best practices and training to continually elevate the impact of protecting Facebook's people, assets and reputation
  • Leads and develops the Regional Security Mangers and their teams
  • Partners closely with global and regional leadership teams to identify and improve overall security services
  • Provides leadership to understand, collaborate and influence across the organisations
  • Implements organisational policies and procedures to mitigate risk to employees and assets
  • Collaborates with cross functional partners to anticipate, identify and evaluate opportunities that carry a significant risk to the enterprise
  • Defines and manages the global performance metrics to determine the effectiveness of the program
  • Builds strong cross-functional partnerships across the Global Security team and Facebook by communicating team goals, wins and opportunities to maximise safe and secure work environments

Minimum Qualifications

  • 10+ years experience leading global physical security teams or mission critical operations teams at a high tech company where 24/7 availability is required
  • Bachelor's degree
  • Outstanding customer service and communication skills
  • Able to write clearly and succinctly in technical and non-technical formats
  • Strong track record of thinking strategically and executing tactically
  • Experienced in change management and scaling organisations
  • Experience in vendor management and negotiations
  • Experience in root cause analysis, industry benchmarking, survey evaluation and data interpretation
  • Able to infuse innovation and creativity into strategic plans
  • Takes risks and champions new ideas
  • Demonstrates courage with difficult issues despite personal risk or discomfort and supports others who do so
  • Possesses knowledge in the areas of emergency/disaster management, physical security, critical incident stress management, risk management and business resiliency
  • Experience with security technologies including Video Surveillance, Access Control, Incident Management Systems and Security
  • Operations Centre
  • Ability to travel approximately 50%

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