Data Specialist, Global Operations
Community Operations focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people's issues and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Community Operations is for you.
Facebook is seeking a candidate to join the Reporting and Analytics team within Community Operations. Members of this team focus on building and maintaining the centralized, certified, and standardized data logging and reporting system that enables the Community Operations team to intelligently serve our community at scale. Additionally, the team is responsible for providing insights through analysis that helps drive strategy within Community Operations.
DATA SPECIALIST, GLOBAL OPERATIONS RESPONSIBILITIES
- Develop, build, and maintain reports that contain actionable metrics to monitor the performance of our Operations.
- Mine massive amounts of data and extract impactful insights that influence the strategy for Community Operations.
- BA/BS degree
- 4+ years of experience using SQL or other querying language
- Ability to communicate to a variety of audiences and stakeholders
- Experience operating strategic projects with cross-functional partners
- Understanding of statistical analysis
- Ability to initiate and drive projects to completion with minimal guidance
- Degree in Math, Statistics, Economics, Computer Science, or other quantitative field
- Experience in at least one scripting language (PHP, Python, Perl, etc.)
- Experience with large data sets and distributed computing (Hive/Hadoop)
- Experience with packages such as R, MATLAB, SPSS, SAS, Stata, etc.
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org .
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