CSI Ops Partnerships and Tech Team Project Manager - Law Enforcement Response

(Menlo Park, CA)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

The CSI Ops Partnerships and Tech team is looking for an experienced project manager with cross-functional project management and technical experience. They will also be a natural communicator who focuses priorities and conveys particular details to a team of stakeholders and engineers. Last, the candidate should have familiarity with or be willing to work on the intersection of tech, legal, compliance and law enforcement matters. This is a full-time position and is located in Menlo Park, CA.


  • Act as a trusted partner and advisor to Law Enforcement Response, Outreach and Investigations to coordinate the consolidation, tracking and communication of project requirements, priority and status to key stakeholders including engineers and leadership
  • Identify, define, and drive new or existing team projects
  • Stay connected with frontline practices and provide direct / specific input aimed at increasing operational efficiency with process, tooling, staffing or vendor integration
  • Implement lightweight solutions for tracking and communicating project status
  • Build subject matter expertise, stay up to date on technology, and identify key partnerships to help define team roadmap
  • Serve as an escalation point for frontline difficulties where the next step to resolution is ambiguous

Minimum Qualifications

  • B.S. in a technical discipline or equivalent experience
  • 4+ years experience in tech focused project management
  • Technical understanding of large scale software and/or hardware infrastructures
  • Experience in a technology related industry
  • Track record of breaking down process and identifying key pain points in order to deliver business improvements at the regional or global level
  • Ability to evaluate competing priorities and manage simultaneous projects in a fast-paced environment
  • Organizational skills, interpersonal skills, and ability to work across technical cross functional teams
  • Experience working in a web/internet start-up environment and/or technical infrastructure management experience
  • Ability to motivate and adapt to different working styles based on teams involved
  • Ability to work up/down level interactions with peers of all levels from front line analysts to managers and organizational leadership

Preferred Qualifications

  • Experience in a legal/law enforcement environment
  • PMP or Agile certification

Meet Some of Facebook's Employees

Peipei Z.

Manager, Global Client Solutions

Peipei helps Facebook’s top clients devise solution-based and results-driven social media strategies. She creates strategic partnerships to help people and brands connect in a more meaningful way.

Cristina T.

Sr. Manager, WhatsApp Customer Support & Localization

Cristina manages the WhatsApp customer experience, translating the application into multiple languages and troubleshooting communication services worldwide.

Back to top