Channel Partner Director, Americas

Workplace by Facebook's mission is to give the world a place to work together. Launched in 2016, Workplace is an enterprise communications platform that is used by over 30,000 organizations of all sizes worldwide to transform how they connect, collaborate and get work done. To help with the ongoing growth of the Workplace business, we are seeking a world-class Channel Director, who is passionate about Workplace by Facebook and the role that a connected workforce can play in improving the connectivity and productivity of an organization. This Channel Director for the Americas would build and lead our emerging channel program. The role will work closely and collaborate with our Americas Sale Director to help define and grow a 'partner first' sales model in order to build a robust ecosystem around Workplace. The ideal candidate is passionate about the role that communication and collaboration can play in improving the productivity and effectiveness of people in the workplace, has experience owning specific channel KPIs and driving top-line growth through the channel, as well as strong problem solving and program management skills. This person will have had great experience in taking the channel from start-up to hugely successful ecosystem. Success in this position requires strategic thinking, leadership, impeccable communication, strong analytical skills, strong executive presence as well as the ability to lead large cross-functional groups. This is a full-time position based in our San Francisco or Menlo Park office.


  • Lead a team that is responsible to negotiate, on-board, enable and manage key distributors, resellers and new channels to bring the best Workplace experience to our customers.
  • Plan, test and scale new channel friendly sales programs (i.e. MDF, back and front margin) or improvements to existing programs to grow adoption of Workplace while leveraging these routes to market.
  • Develop and deploy channel specific KPIs, deliver reporting, performance assessment and communicate results to key stakeholders (executive and operational) in order to rapidly scale success across the channel.
  • Assist in designing, managing and driving to a global channel quota that allows for a Workplace ecosystem to thrive.
  • Responsible for engaging with the wider Workplace team including marketing, support, sales, operations, and program teams to enable distributors and resellers globally.
  • Collaborate with the Americas Sales Leader and regional sales leadership team for insight and guidance to ensure alignment with regional priorities.
  • 15+ years experience with distributor, reseller and channel programs.
  • Experience in SaaS and experience navigating challenges and determining suitable outcome for all involved.
  • Experience managing various projects, keeping everyone up-to-date and following through on delivery.
  • Experience negotiating in the channels space and navigating challenges.
  • Experience creating and collaborating with multi region, cross-functional relationships to lead projects.
  • Experience leveraging data to develop business plans, knowledge of customers and market insight and analyze program effectiveness.
  • Strong executive presence and comfortable interacting at the highest levels.
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at .

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