Business Integrity Manager - Global


Facebook’s mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we’re building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we’re creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we’re just getting started.

Facebook is seeking a senior leader to manage our Business Integrity team’s global policy and outsourcing operations. The Business Integrity team protects users and ensures safe connections between users and businesses. This individual will assume management responsibilities in developing our talented team members within our global policy operations and outsourcing operations teams, as well as drive cross-functional impact with our internal and external partners, and serve as the Business Integrity leader for the team’s APAC operations out of Singapore. Internal partners span everyone from global policy and legal to engineering and other sub-teams within Business Integrity, while external partners are our outsourcing vendors with a large core operational footprint globally.Candidates will be data driven, self-motivated, and flexible to frequent changes. They are expected to think creatively about nebulous issues and are passionate about problem solving. They will have led teams and will be able to demonstrate a sustained ability to hire and develop talent. They will also be able to work successfully across teams and countries. This role is based in Singapore and reports to the Global Director of Business Integrity.


  • Improve policy operations by understanding global and local challenges and needs, build scalable solutions to address user, advertiser and page admin pain-points and identify automation opportunities as we take down malicious actors at scale
  • Develop strong cross-functional partnerships with our global sales organization as well as other key internal stakeholders like policy, legal, engineering, data science, product management and additional operational teams at Facebook in order to implement optimal solutions to policy related problems and outsourcing needs
  • Responsible for a global team across multiple locations
  • Manage our Outsourcing partners and vendors globally and driving a forward-looking vision as well as cross-Facebook projects related to Outsourcing of our core operations
  • Play an integral role as a thought leader across the global business integrity and APAC leadership teams to drive the business forward
  • Identify best practices and trends in the outsourcing landscape to benchmark our processes and practices
  • Provide mentorship, guidance and career development to members of their team
  • Identify trends and key insights to drive impact to team goals including user experience and operational efficiency

Minimum Qualifications

  • Bachelor’s degree in an analytical field (such as Computer Science, Engineering, Mathematics, Statistics, Economics, Finance, or similar)
  • 10+ years of experience in online operations/consultancy/analytics or related industries
  • 8+ years management experience, ideally in a role involving policy, strategy or operations
  • Vendor management experience strongly preferred, but not a must
  • Significant experience leading and developing high performing teams
  • Experience in a fast-paced start-up environment a plus
  • Proven ability to make sound business decisions
  • Ability to communicate the results of analyses in a clear and effective manner
  • Passionate about problem solving and the potential for innovative solutions that online marketing has created
  • Experience working with global teams

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