BI and Analytics Manager, Workplace

(London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Workplace by Facebook is the next generation enterprise communication platform that enables employees at any organization to collaborate and communicate using many of the same features available on Facebook. Launched in 2016, Workplace is growing quickly, with thousands of companies around the world using Workplace. Workplace's mission is to give the world a place to work together.As the BI and Analytics Manager for Workplace you and your team of analysts would drive insights to inform sales strategy, and assess business performance. You will increase sales efficiency through automation and enable senior leadership to make effective, data driven decisions. You will partner with cross-functional stakeholders including Sales, Partner Ecosystem, Marketing, Engineering and Data Science to design and deliver analytically driven insights and solutions. The ideal candidate will be passionate about Facebook, have a strong analytical and consultative mindset, experience in working with stakeholders from business and technical backgrounds, the ability to thrive in a dynamic, fast-paced environment delivering against tight deadlines, and a passion for scaling operations. This is a full-time position and is located in our London office.

Responsibilities

  • Build an effective team of high performing Business Analysts
  • Authoring pipelines via SQL and python based ETL framework
  • Designing and evaluating experiments monitoring key product metrics, understanding root causes of changes in metrics
  • Understanding ecosystems, company behaviors, and long-term trends
  • Architect a data and tool infrastructure that supports the scaling of Workplace through insight into best in class SaaS providers, API mgmt and data security
  • Conduct insightful analysis using internal and external data (e.g. customer, user, revenue, product, market, industry)
  • Understand Enterprise Solutions / SaaS Industry trends, and develop in-depth analyses and vertical-based reporting solutions that provide actionable insights to sales leaders
  • Work effectively with cross-functional teams globally, assimilating requirements, driving results in the form of data insights and building strategic partnerships
  • Support the Workplace Team with setting goals/KPIs and with key planning and operational asks
  • Conceptualize and build centralised tools (including dashboards) that the Workplace team can use to extract data / insights for daily business management in an automated manner

Minimum Qualifications

  • Bachelor's or Master's degree in an analytical field (e.g. Computer Science, Engineering, Mathematics, Finance or Statistics)
  • 7+ years experience, with 5+ years of work experience in data analytics
  • Insight and thought leadership on data architecture and tools integration in high growth enterprises
  • Advanced Excel skills and proficiency in SQL
  • Proven experience leading data driven projects and teams from definition through interpretation and execution
  • Strong analytical skills, with experience solving ambiguous problems using data and providing practical business insights
  • Strong interpersonal skills with demonstrated ability to present technical content to general audiences
  • Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment
  • Passion for and experience in enterprise solutions / SaaS

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