Account Manager, Scaled China Export

The Account Management team is a sales team that is part of Facebook's Global Business Group. This team is focused on connecting every business in the world with their customers on Facebook and then helping them grow through solutions like Facebook Pages and Advertising. Account Managers are directly responsible for building relationships and helping clients drive business results on Facebook through consultation, education, and support. Ideal candidates will have the ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics.
Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a drive for helping others achieve results.

This position is full-time and located in our Hong Kong Office.

ACCOUNT MANAGER, SCALED CHINA EXPORT RESPONSIBILITIES

  • Become an expert in Facebook's solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
  • Grow revenue, educate and deliver consultative support to strategic clients and partners
  • Work directly with advertisers to improve the performance of their Facebook Pages and advertising campaigns
  • Troubleshoot and resolve account issues in a timely manner
  • Gather advertiser feedback to enhance current and future ad products
  • Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction
MINIMUM QUALIFICATIONS
  • BA/BS degree with outstanding academic performance
  • 2+ years experience in account management, digital marketing or sales
  • Excellent communication skills, native oral and written fluency in Chinese is a must
  • Ability to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
  • Strong problem solving and quantitative analytical skills, previous experience using Microsoft Excel and/or SQL is a plus
PREFERRED QUALIFICATIONS
  • Prior experience working with Salesforce or other CRM systems is a plus
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

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Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com . Requests sent to this email address that do not pertain to disability or religious accommodations cannot be answered.

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