Associate Director, Account Management

FabFitFun is looking for an Associate Director, Account Management to join us in our West Hollywood HQ. We are seeking an individual who is a natural leader and knows how to create process, stay organized, and connect with clients. This position will report to our Director, Brand Partnerships and will be skilled at managing a team and cultivating lasting client relationships.

 

What You’ll Do:

  • Act as a liaison between Account Managers and Director, Brand Partnerships
  • Oversee the day to day of all Account Managers, which includes executing strategy, client assignments, and ensuring all projects, communication and tools are executed and updated in a timely manager
  • Confident implementing key business strategies put forth by senior management and ensure the team is meeting quarterly KPI targets
  • Responsible for retention and growth of the existing client base through individual efforts and efforts of the account management team
  • Resolve issues to maintain and strengthen client trust

 

What You’ll Bring:

  • BA Degree
  • 5 to 10 years of experience in the field or in a related area
  • Experience in SalesForce
  • Exposure to a contract & project management tool system (Wrike preferred)
  • Team player attitude who is willing to jump in - no job is too big or too small
  • Confident leading and directing the work of others
  • Compassionate, approachable, personable, and respectful

 

What You’ll Get:

  • Full health-care coverage
  • Dental and vision coverage
  • Competitive medical coverage for dependents
  • Catered lunch 2x/week
  • Kitchen stocked with great snacks and drinks
  • Generous vacation policy
  • Dog-friendly office
  • 12 weeks’ paid parental leave
  • Free FabFitFun subscription
  • Paid parking
  • Fun and friendly culture

Meet Some of FabFitFun's Employees

Brian K.

Data Scientist

Brian makes data comprehensible for all of FabFitFun—collecting and interpreting data to assist the company in decision-making processes.

Reina G.

Director Of Brand Partnerships, Lifestyle

Reina creates relationships with brands to craft an amazing experience for FabFitFun’s members. She and her team curate the products that end up in their seasonal subscription boxes.


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