Technical Writer II

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Summary:

This position is responsible to produce high-quality documentation for F5's security product line. Will join a writing team that works collaboratively with engineering, product management, usability experts and other stakeholders to create and maintain user-friendly documents. Documentation deliverables include online help, guides, compatibility matrixes, videos, and release notes.

This job opportunity enhances your writing abilities using the latest tools and methods to create and publish customer facing content. Work with a creative and versatile writing team in a highly productive environment. Grow your product knowledge in cutting-edge technology and career. Work individually and as part of a team of dedicated professionals who produce the highest quality of product documentation with a focus on the customer.

Primary Responsibilities:

  • Work with subject matter experts to obtain an in-depth understanding of the product and the documentation requirements.
  • Participate in cross functional planning meetings and work on multiple projects.
  • Use documentation standards, styles, processes, and methods when developing content.
  • Learn to use the technical communication tools used to create content.
  • Organize and facilitate content review process.
  • Create tutorials or videos for high-visibility features, as required.
  • Provide updates to managers, project partners and team members as needed.
  • Work on resolving and addressing documentation bugs.
  • Use department standards, styles, processes, and methods when performing all tasks.
  • Performs other related duties as assigned.


The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities:
  • Proven working experience in writing software documentation using industry standard writing and publishing technologies and practices such as XML, Topic Based Authoring, etc.
  • Strong writing, interpersonal, organizational, communication and project management skills
  • Ability to establish successful relationships and work with cross-functional teams
  • Self-starter, who enjoys learning new concepts and taking ownership of content
  • Experience creating short instructional videos
  • Technical background, ideally in the cloud security space
  • Duties are performed in a normal office environment while sitting at a desk or computer table.


Qualifications:
  • BA or BS degree in Technical Publications, Engineering, Computer Science, English, or related degree
  • One to three years technical writing experience


F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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