Tech Writer III

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

This position is responsible for creating and maintaining product content for F5's product line. Deliverables can include guides, help, videos, and supplemental text for publication at product release. The Technical Writer II will work independently and as part of a team.

The Technical Communication team works with the engineering teams, subject matter experts, and other stakeholders to create content to support F5 products. The Technical Communication team is constantly looking for new ways to ensure customers successfully deploy F5 technology. This position provides the opportunity to enhance your content creation abilities using the latest tools and methods to create and publish customer facing content. Work in a creative and highly productive environment and grow your product knowledge and career. Work individually and as part of a team of dedicated professionals who produce the highest quality of product documentation with a focus on the customer.

Primary Responsibilities

  • Create technical product content
  • Interview subject matter experts to gain an understanding of the features/functionality being documented
  • Contribute content during all phases of projects
  • Work in a team on multiple, concurrent projects
  • Attend feature requirement meetings and provide writing level of effort
  • Participate in cross functional planning meetings
  • Use department standards, styles, processes, and methods when performing all tasks
  • Provide updates to managers, project partners and team members as needed
  • Learn to use the technical communication tools used to create content
  • Participate in internal and external training programs
  • Organize and facilitate content review process
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Performs other related duties as assigned.


Knowledge, Skills and Abilities
  • Strong organizational skills
  • Experience using industry standard writing and publishing technologies and practices such as XML, Markdown, and Markdown variants.
  • Experience using source control workflows such as Git or Perforce
  • Experience with workflows to generate documentation from code
  • Basic knowledge of programming languages such as TCL, Python, or JavaScript.
  • Exceptional writing skills
  • Ability to establish successful relationships across a variety of disciplines
  • Ability to work and meet deadlines
  • Duties are performed in a normal office environment while sitting at a desk or computer table.
  • Job may require working outside normal business hours (evenings and weekends).


Qualifications
  • BA or BS degree in Technical Publication, English, Computer Science, or related degree
  • One to three years technical writing experience

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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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