SOC Analyst II (Shape-F5)

    • Warsaw, Poland

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

We are security and web experts, pioneers, evangelists and elite researchers. We believe in the power of the Internet to be a positive force and our mission is to protect every website and mobile app from cybercriminals.

The Shape team provides a fundamentally new technology approach to web and mobile security that has attracted some of the top computer scientists, researchers, and engineers in the world. Shape now defends the web and mobile applications for the world's leading corporations,

F5 Networks is proud to partner with Shape, a leader in online fraud and abuse prevention, adding protection from automated attacks, botnets, and targeted fraud to F5's world-class portfolio of application services.

Our partnership delivers superior value to customers by combining F5 and NGINX's expertise in powering over half of the world's applications across all types of environments, with Shape's insight from mitigating 1-billion application attacks per day through sophisticated AI, cloud-based analytics, and anti-fraud technologies.

Together, F5 and Shape represent an end-to-end application security solution, reducing infrastructure complexity while protecting every aspect of the 'code to customer' journey against losses from online fraud, reputational damage, and disruptions to critical online services.

As a SOC Analyst, here's what you'll do:

  • Serve as a deeply skilled and knowledgeable resource within the security technology area
  • Detect, fingerprint, and mitigate cyber threats on a per-event basis
  • Analyze HTTP/HTTPS traffic via log data for security events, hardware/software/network issues
  • Participate in projects specific to Security Operations Center roadmap
  • Perform security incident analysis and recommend remediation steps
  • Communicate via phone, email, chat with customer support teams and contacts
  • Work escalations from SOC analysts to completion in ticket tracking system


Minimum Qualifications
  • Showcase 2+ years' experience in the Information Security field or equivalent
  • Prior SOC or NOC experience
  • Background in Security Incident Response
  • Information Security/Computer Science degree, or equivalent experience
  • Familiarity with a programming or scripting language
  • Experience in managing web application security


Preferred Qualifications
  • Information Security/Computer Science degree, or equivalent experience
  • Prior SOC or NOC experience
  • Background in Security Incident Response
  • Experience in network design and configuration
  • Fluency in additional languages
  • Familiarity with a programming or scripting language
  • Experience on common enterprise network and routing technologies
  • Experience with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)

Physical Demands and Work Environment
  • Duties are performed in an Operations Center environment while sitting at a desk or computer table
  • Duties require the ability to utilize a computer, communicate over the telephone and read printed material
  • Working in an environment where work hours are scheduled shifts in a full-time position
  • This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays
  • May be required to travel (5%), including possible international travel


The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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