Sales Engineer - Los Angeles/ OC

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Do you want a job you love: a career that provides you the resources to research new and emerging trends in cyber security and networking; a job that affords you the flexibility to take risks in defining and building the next great thing; a position that allows you to use your talent for evangelizing what you and the team built to the world's largest organizations as well as to the tech community?

Los Angeles/ OC

Position Summary:

The Systems Engineer (SE) is a technical role that is part of a highly technical sales team, which supports sales and promotes customer happiness. Primarily providing pre-sales technical support for the implementation of products/applications/solutions. This includes presentations, product demonstrations, assessment of potential application of F5 solutions, and the development of account plans.

Primary Responsibilities:

  • Act as a trusted advisor providing technical expertise through Sales presentations, Solution designs, Solution demonstrations, and Proof of Concepts
  • Provide solution designs, and systems engineering configurations
  • Develop and Maintain a high level of technical knowledge of F5 product set, the relevant industry, and Sales aptitude
  • Design differentiating solutions and articulate technical and business value of F5 Solutions against competitors.
  • Design technical solutions that can solve customer business problems or create a new service offering
  • Participate in the development and support of content (presentations, WP's, use cases...) for customers and partners
  • Maintain knowledge of competitive landscape and share with peer group
  • Develop a reciprocal, team-based environment, sharing standard methodologies and success and building positive relationships
  • Effectively negotiate and pursue conflict resolution
  • Own or assist on Change Request (CR) and Customer Special Request (CSR) cases on behalf of customer
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Perform other related duties as assigned
Customer support activities include:
  • Can articulate the F5 Sales Strategy, Messaging, and positioning F5 value proposition for customer business objectives
  • Develop and maintain trusted advisor relationships with customer technology staff and management
  • Consistently provide premier customer service during pre-sales and post-sales activities
  • Can deliver sales pitch/whiteboards at CxO level through to detailed technical staff
  • Actively use Salesforce.com for each opportunity and named account
  • Partner with sales team to develop and handle Technical Account Plan and/or Territory Account Plans
  • Understand and effectively utilize F5 organizational resources
  • Actively utilize SE tools: CSR, Idea, Hive, Mainstreet, and others
  • Identify and qualify technical opportunities
  • Influence Sales strategy
  • Resolve viability of opportunity and map out account political structure
Channel support activities include:
  • Support F5 channel partner sales initiatives
  • Provide channel partners sustainable training on F5 solutions and high-reaching differentiation
  • Provide channel partners technical expertise and oversight as required
  • Actively provide consultative support
  • Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner's ability to sell F5 solutions
Post sales activities include:
  • Understand and follow critical issue process
  • Partner with the F5 Technical Support and customers/partners to resolve issues

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Knowledge, Skills and Abilities:
  • Excellent communication and presentation skills
  • Ability to explain complex ideas and technologies, using presentation or white board
  • Experience with Python, YAML, and/or other scripting languages
  • Experience with cloud and orchestration technologies, such as AWS, AZURE, GCP, OpenStack, Jenkins, Ansible etc.
  • Experience building Cloud formation templates, Ansible Playbooks, or similar
  • Solid knowledge of security technologies, including Firewalls, Application Firewalls, DDOS, etc.
  • Experience with F5 or similar technologies is desirable
Qualifications:
  • 8+ years related industry experience
  • 4+ year pre-sales experience
  • BS/BA or equivalent work experience
Physical Demands and Work Environment:
  • Duties are performed in a normal office environment while sitting at a desk or computer table.
  • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
  • Duties will require being on call periodically and working outside normal working hours (evenings and weekends).
  • Duties may require out of town travel up to 60 - 80% of the time.

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

Equal Employment Opportunities

We as a company adopt diversity and inclusion.

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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