Oracle Financial System Analyst

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Summary

The Systems Analyst serves as a primary contact for any questions related to how IT systems work from both a business and technical perspective. The analyst will support business operations by resolving production issues and completing work requests. The analyst partners with business liaisons to translate software requirements into technical specifications and partners with software developers and QA analysts to develop logical technical processes. The analyst also performs basic cost-benefit calculations, interdependency analysis, and prioritization exercises related to systems changes.

The Systems Analyst II provides the analysis of advanced business problems/issues to determine appropriate systems solutions. May provide project management of different groups to achieve results. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and improve work efficiency.

Primary Responsibilities

Production Support (~60% of time)

  • Following F5's incident management processes monitor incoming production support ticket queues, resolve modest to high complexity tickets, assign other tickets to analysts as needed.
  • Research and resolve ongoing Application/Data issues in production while working to improve F5's incident management processes.
  • Work with vendor based application support to identify, troubleshoot and resolve system issues.
  • Partner with Development Team(s) to help identify, test and deploy recommended fixes/patches.
  • Help to plan and coordinate internal system audit procedures to support Sarbanes Oxley requirements.


Release / Project Support (20% of time)
  • Drive and execute unit, integration and user acceptance testing (UAT).
  • Working with the Development, DBA and networking groups plan, define and coordinate configuration environments for releases, projects and ongoing application support


Application Expertise (20% of time)
  • Gain knowledge of underlying database tables and interface processes.Be able to query data directly for research and validation
  • Working independently, and in support of the Business Analyst team, contributes to the definition and documentation of functional requirements surrounding advanced business issues.
  • Works with users to understand their application requirements in order to design, document and deploy configurations and enhancements that meet F5 business needs.
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
  • Performs other related duties as assigned.


The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities
  • Proficient communication, planning, problem solving, trouble shooting, and organizational skills.
  • Demonstrated work experience in business analysis, systems analysis, process modeling, and data modeling skills
  • Strong technology skills including Oracle 12.2 or greater
  • Experience with ebTax or a major tax application preferred.
  • Working knowledge of major end-to-end business processes in Oracle GL, FA, and solid experience with other F5 enterprise applications and interfaces.


Qualifications
  • BS/BA or equivalent work experiences
  • 4+ years of relevant work experience
  • 3+ years of working experience as a systems analyst or equivalent


Physical Demands and Work Environment

  • Duties are performed in a normal office environment while sitting at a desk or computer table.
  • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
  • Duties may require being on call periodically or working outside normal working hours (evenings and weekends).Duties may require the ability to travel via automobile or airplane, approximately 5% of the time spent traveling.
  • Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


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