Global Account Manager

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Summary:

This is a strategic sales position requiring an in-depth knowledge of how technology is used to enable business goals or overcome global business challenges. Position requires driving global account strategy and planning coupled with tactical execution of identified business opportunities. Responsible for managing all facets of the relationship with 1 to 2 large key accounts (of significant international strategic importance to the organization) as part of a wider portfolio or accounts, while ensuring revenue goals are being met. Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship. Must be able to build and maintain relationships effectively and communicate at all levels. Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships. Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value. This is typically an individual contributor role. This is a quota carrying role.

Primary Responsibilities:

  • Primary point-of-contact for major account/(s) regardless of account's geographic location. Maintains contact with account at a high, executive level, focusing on the strategic nature of the relationship
  • Sells the organization's products or services to and maintains relationships with existing national named accounts. Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
  • Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
  • Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
  • Responsible for significant key partner relationship management and development. Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuity
  • Maintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target markets
  • Must understand organization's business needs, develop application of products and services and communicate how F5's technical value added solutions will address those needs
  • Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
  • Determine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accounts
  • Assume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)
  • Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure SalesForce is utilized appropriately and maintained on a regular basis
  • Develop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basis
  • Develops strategy for sustained management and success of business and coordinates resources to ensure goals are met
  • Partner with internal and external teams and channels to develop innovative technical solutions to maximize F5´s footprint and Customer dependent in account
  • Responsible for managing outcome-based client relationships with the client, collaborating with a Global Account team
  • Responsible for the master strategy for existing key, global/international clients, expanding and developing the account.
  • Forms and manages formal global virtual team /network involving coordination among groups
  • Develop and maintain relationships with business partners and manufacturers as per the clients' overall solution architecture
  • Drives the strategic plan for major global account
  • May provides executive updates directly to F5 CEO and facilitates Executive relationships between F5 and Partner
  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
  • Perform other related duties as assigned

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

  • Expert negotiation and closing skills
  • Advanced solution selling and presentation abilities
  • Expert client interfacing and customer-focused approach
  • Expert Influencing skills
  • Proven selling skills in a complex matrix environment
  • Proven effective use of internal relationships and resources
  • Expert ability to effectively manage time and prioritize workload, develop and manage pipeline and forecasting
  • Ability to provide and work from a home office located within the territory
  • Requires specialized knowledge in networking products, preferably those of F5
  • Experience with Internet related software or systems

Qualifications

  • 10+ years of direct work experience in a relevant environment
  • 5+ years of international business experience
  • BA/BS degree preferred

Physical Demands and Work Environment

  • Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table
  • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
  • Duties require the ability to travel up to 60-70% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

#LI-MC3

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.


Meet Some of F5 Networks's Employees

Maxim I.

Sr. Software Engineer

Working within the Quality Assurance Department, Maxim is responsible for creating test automation tools, with the primary goal of ensuring the product fulfills its function without issue.

Marcus C.

Inside Channel Account Manager

Marcus works with F5’s reseller partners to identify their customers’ pain points and identify how F5’s products can provide solutions to increase the speed, availability, and security of their applications.


Back to top