F5 Networks

Business Systems Analyst II

1 month agoHyderabad, India

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Come work at a place where innovation and teamwork come together to support some of the most exciting missions in the world!

Position Summary

We are committed to shape and drive the future success of our platform first strategy at F5. This is an amazing opportunity to join a team that provides solutions our employees see and use every day.

The digital age demands Core Customer Data Management! Come join a fantastic team and capture essential requirements in our efforts to drive the maturity of this critical discipline.

You will work across the enterprise to enable and support strategic digital transformation initiatives through Core Data Management (CDM) solutions. You will serve as a primary contact for questions related to how CDM-related systems work from business and technical perspectives.

You will support business operations by resolving production issues and addressing work requests. You will partner with business liaisons to translate software requirements into technical specifications and with software developers and QA analysts to develop logical user documentation and designs.

You should have extensive knowledge of Core Data Management as well as Informatica MDM and IDQ. Good communication, problem-solving and critical thinking skills are required.

Primary Responsibilities

Release / Project Support (60% of time)

  • Translate business requirements into robust functional requirements (user stories)
  • Collaborate with developers to ensure clear understanding of requirements.
  • Provide systems impact analysis and work estimates.
  • Own, coordinate and execute unit testing, integration testing and UAT.
  • Craft systems implementation, rollout, and user adoption plans including internal and external users.
Production Support (20% of time)
  • Follow our incident management processes, monitor incoming production support ticket queues, resolve modest to high complexity tickets, and assign tickets to analysts, as needed.
  • Research and resolve ongoing application/data issues in production while working to improve incident management processes.
  • Partner with development team(s) to identify, test and deploy recommended fixes/patches.
  • Work to identify and resolve high-impact underlying system issues.
Application Expertise (20% of time)
  • Work with users to understand potentially problematic and deeply complex application requirements in order to design, document and deploy configurations, improvements and integrated solutions that meet F5 business needs.
  • Develop systems diagrams including multi-functional system designs and interfaces. Present overviews to functional and technical audiences to gain consensus and understanding.
  • Focus on Core Data Management and data quality related applications.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities
  • Communication, planning, problem solving, troubleshooting, and organizational skills.
  • Proven work experience in business and systems analysis, process, and data modeling skills.
  • Experience working on a team and leveraging Agile development methodologies
  • Passionate about data, its value and usage
  • Experience with Core Data Management, also referred to as Master Data Management in job market (MDM).
  • Hands-on experience with Informatica IDQ, Informatica MDM and Oracle SQL.
  • Superb communication, planning, problem solving, and trouble-shooting skills.
  • Experience in Customer Data management in CRM and ERP systems

Qualifications
  • BS/BA degree in computer science, information systems, or equivalent work experience
  • 3+ years of working experience as a Business Systems Analyst or equivalent
  • 2-4 years of experience on Data Engineering, IDQ or MDM projects

Physical Demands and Work Environment
  • Duties are performed in a normal office environment while sitting at a desk or computer table.
  • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
  • Duties may require being on call periodically or working outside normal working hours (evenings and weekends). Duties may require the ability to travel via automobile or airplane, approximately 5% of the time spent traveling.
  • Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.

F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

Great Place to Work® Institute, is the 'Global Authority' for creating, sustaining and identifying High-Trust, High-Performance CultureTM. Considered the 'Gold Standard' in Workplace Culture Assessment, Great Place to Work® identifies Best Workplaces solely on the basis of Employee Feedback and quality of People Practices in an organization. No jury or individual can influence the results of the assessment.

Great Place to Work® Certification is the most definitive 'Employer-of-Choice' recognition that organizations aspire to achieve. The Certification is recognized world over by employees and employers alike and is considered the 'Gold Standard' in identifying and recognizing Great Workplace Cultures. Every year, more than 10,000 organizations across 60 countries apply to get Great Place to Work-CertifiedTM

F5 has earned this recognition for creating a Great Place to Work FOR ALL the employees and has excelled on the 5 dimensions of building a High-Trust, High-Performance CultureTM - Credibility, Respect, Fairness, Pride and Camaraderie. We have been certified as:

  • Great Place to Work - Oct 2020 to Sep 2021
  • Among the top 75 Best Workplaces in IT & IT-BPM - 2020
  • Great Mid-Size Workplaces - 2020
  • Best Workplaces for Women - 2020

Please visit, to know more https://www.greatplacetowork.in/great/profile/50-Great-Mid/F5-Networks-Innovation

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Job ID: f5-RP1019976